INFORMATION TECHNOLOGY EXCHANGE CENTER*
Annual Report
July 1, 1994 - June 30, 1995
*formerly The Common SUNY Support Center
Prepared by CSSC Staff: David Massaro, Sr. Systems Programmer
Jerry Silverschatz, Sr. Systems Programmer
Rob Smith, Sr. Programmer/Analyst
Michael Notarius, Sr. Programmer/Analyst
Betty Spencer, Sr. Programmer/Analyst
Table of Contents
1 Introduction
2 Assistance from CSSC members
3 Advisory Committee - Executive Board
3.1 Advisory Committee
3.2 Executive Board
4 Staffing
5 Support Center Functions
5.1 Objectives and Purpose
5.2 Improvements to services by CSSC support staff
5.3 Attainment of goals by Support Center staff
5.4 Questions (by subject) for SCACAD, SCSYS and SCADM
5.5 Getsoftware activity
6 Hardware Configuration
6.1 VAX/VMS
6.2 VAX/Ultrix
6.3 OpenVMS/AXP
6.4 Training Center
6.5 VAX 4000.
6.6 LAIP
7 Software
7.1 Digital
7.2 Joiner
7.3 Oracle
7.4 Third Party Software
7.5 LAIP, BANNER, LMX software
8 Budget
9 Advisory Committee Members
9.1 Voting Members
9.2 Ex Officio Non-voting Members
10 Advisory Board Meeting Notes
10.1 November 15, 1994
10.2 June 7, 1995
11 Executive Board Meeting Notes
11.1 July 19, 1994
11.2 October 17, 1994
11.3 November 14, 1994
11.4 April 6, 1995
11.5 May 25, 1995
11.6 June 4, 1995
12 Available Software
12.1 Digital Software
12.2 Oracle Products
12.3 Joiner Products
Appendix A CSLG, Effective April 7, 1995
Appendix B Getsoftware product listing
1 Introduction
The purpose of this document is to provide the member institutions an update of activities their Common SUNY Support Center (a.k.a. CSSC or Support Center) has accomplished in the past year. The current staff and hardware configurations are outlined in other sections of this document.
Note: At the Spring COA meeting, the Advisory Committee voted and passed
that the name of the Common SUNY Support Center (CSSC) be changed to
SUNY Information Technology Exchange Center (ITEC, pronounced
I-TECH).
2 Assistance from CSSC members
Assistance is needed from CSSC members on several levels.
o Help is needed getting site licenses on software, such as, TGV, Executive
Software and upgrading existing licenses. To offer your help, contact
SCACAD@SNYBSCVA.CS.SNYBUF.EDU.
o Documentation that would be enjoyed by other campuses is something we
all should be sharing with each other. Please contact SCACAD@SNYBSCVA.
CS.SNYBUF.EDU so that your documentation can be showcased in CSSC's DOC
utility.
o Cooperation is mandatory that patches which are available through DSN not
be downloaded by CSSC members but requested through SCSYS.
o If any information has changed in regard to the CSSC Advisory Committee as
published in this Annual Report, please contact SCACAD@SNYBSCVA.
CS.SNYBUF.EDU to report changes.
o Feedback is needed on resolved problems and/or your feelings on how we can
improve our services to you.
o Assistance with committee work.
o Assistance in getting new or extensions on existing contracts.
3 Advisory Committee - Executive Board
3.1 Advisory Committee
The Advisory Committee met at the 1994 Fall COA and the 1995 Spring COA.
*Albany Isabel Nirenberg sysiln@albany
Alfred Robert Granger grangerb@snyalfva
Brooklyn HSC Robert Losonsky losonsky@snybkadm
*Broome CC Grant Newton newton_g@sunybroome.edu
Buffalo State College Dave Cummings cummindl@snybscva
Canton Bob Hayden hayden@scanva.canton.edu
*Cayuga CC Martin Wisniewski wisniewski@snycayvb
Central Bob Lunden lundenrg@snycenva
Cobleskill Dan Sidebottom sidebodr@scobaa.cobleskill.edu
Corning CC Bill Manuel manuel@scccvc.corning-cc.edu
Cortland Martin Coolidge martin@snycorva
Delhi Dick Nabinger nabingrw@snydelab.delhi.edu
Empire State College Curt King cking@snyescva
Farmingdale Bob Wilbert wilberrj@snyfarva
Fashion Institute Herbert Wood woodhh@snyfitva
*Finger Lakes CC John Taylor sflcva::taylorjm
**Genesee CC Mary Jane Heider heider@sgccva.sunygenesee.
cc.ny.us
Geneseo Bill Davis davis@geneseo
*Herkimer County CC Cathy Miller shccva::camiller
Jamestown CC Joseph Ciesielski ciesieja@sunyjcc
Library Support Carey Hatch hatchcb@snycenva
**Mohawk Valley CC Francine Zammiello fzammiello@mvcc.edu
Morrisville Jean Boland bolandjl@snymorva
Old Westbury Ron Johnston Johnston@snyoldva
Oneonta Eric Wilson wilsoneh@snyoneva
Oswego Paul Voninski voninski@oswego.oswego.edu
Plattsburgh Tom Mercadante mercadtf@snyplava
Potsdam Bruce Buchanan buchanbe@snypotva
*Rockland CC Karen DeMauro kdemauro@snyrccva.
dp.sunyrockland.edu
SICAS Rosanne Murphy murphyre@snyoneaa
Stonybrook Charles Bowman cbowman@sbccmail
Syracuse HSC Ruedi Lienhard lienhard@snysyrv1
Training Center Sharon Gallagher gallaghe@snysyrv1
University at Buffalo Frank Rens rens@ubvms.cc.buffalo
**Utica/Rome Allan Steinhauer xacs@sunyit.edu
* Limited DEC ** Limited Oracle
3.2 Executive Board
The Advisory Committee elected the Executive Board as follows:
Name Campus Term(s)
Paul Voninski, Chair Oswego 7/1/94 to 6/30/97
Bill Davis Geneseo 7/1/93 to 6/30/96
Ruedi Lienhard Syracuse HSC 7/1/92 to 6/30/95
Eric Wilson Oneonta 7/1/93 to 6/30/96
Bob Wilbert Farmingdale 7/1/92 to 6/30/95
The Executive Board will meet with Advisory Committee members during the Fall
1995 COA and Spring 1996 COA meetings. The Executive Board met on 7/19/94,
10/17/94, 11/14/94, 4/6/95, 5/25/95 and 6/04/95. Notes from these meetings
are attached for reference.
4 Staffing
The staff allocated to Buffalo State College for the function of support to
member campuses are:
Date hired
Vacant Director
Dave Massaro Systems/Communications 1/18/90
Jerry Silverschatz Systems/Communications 2/ 5/90
Vacant Systems/Communications
Rob Smith Administrative 1/ 4/90
Mike Notarius Administrative 9/12/94
Betty Spencer Academic 2/ 5/90
This staff is supervised and backed up by staff at SUNY College at Buffalo in the
respective areas. In addition a Digital Consultant, providing assistance in
getting the Support Center started, was acquired using the procedures in the
SUNY-DIGITAL Agreement (CM00224). We plan to continue to use the Digital
Consultant as long as the current contract provisions make it fiscally possible.
Operations and secretarial staff are shared by the Support Center and State
University College at Buffalo.
Note: Effective July 1, 1995, Ron Brown will be appointed full-time Director.
Since the start of the CSSC, Ron has been directing CSSC as part of his
duties on his line at the SUNY College at Buffalo.
5 Support Center Functions
The functions of the Support Center are outlined in the CSSC's Bylaws. Any major
changes to these functions would be addressed to Center's Executive Board for
action by the members as a whole or by the Board.
The following is taken from the By-laws and comments as to the activities that
have been done in these areas:
5.1 Objectives and Purpose
The purposes for which the Common SUNY Support Center was formed are:
a. To provide a medium for sharing of knowledge among its member institutions
for academic instruction and research and administrative information
systems.
Comment: The SUNY Training Center has assisted with this task very well, and
the training they have provided has been excellent. In addition the
Electronic Mail (EM) and various listservers have assisted with this
task. When the Support Center staff has been at various training
sessions and meetings, we have been able to share mutual concerns.
Fourteen issues of the CSSC newsletter were published in 1994 and five
issues have been published in 1995 covering areas such as product
announcements, new features of Getsoftware, OpenVMS tips, software
ordering information and count of calls received by SCACAD, SCADM and
SCSYS.
CWIS (Campus-Wide Information Service) is still available on the Support
Center's system to allow Support Center members access to BSINFO, provides
information about facilities; DOC, user documentation; SOFTWAREA, software
available for CSSC clients; MOTD, system message of the day; NOTES, access
to conferences, listservers on DECNotes; and VMS HELP.
Lynx ($ lynx) has been installed on snybscva to access the world wide web.
For those schools who do not have PC/MAC access to the world wide web,
Lynx will provide VAX mainframe access to the web with text information
only.
Digital's CD-ROM documentation for VMS and Ultrix is available over
SUNYnet. Directions were sent to each campus' software license manager
for access capability.
DECUS tapes have been made available through three CDROMs to all Support
Center campuses. Each campus is required to access a special username
which will permit access to these CDROMs.
Some of the Support Center staff have participated in the Training
Center's Wizard Seminars. In addition some CSSC staff have been
instructors and made video tapes for the Training Center members and SICAS
Center members.
The Training Center and Support Center are planning on using SUNYsat for
updates and other information to be presented to their members.
The Support Center's web page, the availability of which was announced at
the 1995 Spring COA, will be a main vehicle for communication. All
Support Center documentation may be obtained through this source, i.e.
Introduction to the CSSC, Procedures of the CSSC, CSSC's By-Laws, all CSSC
newsletters, SUNY and CSSC software contracts, SUNY Architectures, CSSC
Advisory Committee members, CSSC Executive Committee members, all CSSC
Annual Reports and pointers to many excellent sources of software,
architecture, and educational information. The current web page address
is http://snybscsb.cs.snybuf.edu which will change when CSSC receives its
own Class C license.
b. To provide requested computer services and facilities including
staff, software, equipment, and communications. Among the services
include:
1. Copy (distribute) all agency or group licensed software to the
member institutions in a timely manner.
Comment: There currently exists a DCL routine which allows campuses to
retrieve software over SUNYnet (using DECnet) without intervention
of Support Center personnel. This routine, GETSOFTWARE, is started
in a "captive account" (usercode) when each site's Software License
Manager logs in to the Support Center's system with a special
usercode assigned to them. GETSOFTWARE allows each License Manager
to review what software is available for downloading, their site
information, what jobs they have submitted for software downloading,
etc. For a total count of all products transferred from
GETSOFTWARE, see "5.5 GETSOFTWARE requests" in this report.
See Appendix A for the April 1995 CSLG listing and Appendix B for a
listing of all software that is available via GETSOFTWARE.
The CSSC is trying to get packs on a quarterly basis but haven't
been successful because of order problems within Digital.
This distribution method has been working very well. The SICAS
Center (located at the College at Oneonta) has been using this for
distribution of the SCT Banner software. The SUNY Library Support
Center (SLSC) is planning on using this routine for distribution of
the LAIP software.
SUNYnet has made the distribution and collection of information
possible. Without SUNYnet additional support staff would definitely
be needed in addition to more funds for long distance phone calls
(including extra for phone tag).
2. Serve as software support liaison in accordance with agency or
group maintenance agreements.
Comment: There are three main areas where member sites can submit questions -
Academic Support (SCACAD@snybscva), Administrative Support
(SCADM@snybscva), and Systems/Communications Support
(SCSYS@snybscva). The following are the numbers of questions /
problems by area received From July 1, 1994 to June 30, 1995:
Academic Support 181
Administrative Support 703
System/Communications Support 666
3. Serve as a networking hub for services such as DECnet, BITNET and
Internet access and to provide alternate path connections to SUNY
Central.
Comment: Currently we are the hub for about 25 campuses. When the Joiner
software (JNET) is installed on member VAXs, additional systems will
be added. The current plan is to have each site VAX "linked" to
each other and to have the Support Center linked by the gateway to
the non-SUNY BITNET mail traffic. If a campus feels they do not
have a system of the size needed to support these links or prefer
not to support same, they can have one connection to the CSSC and
use this for all other mail connections.
Because of contractual requirements with Wingra (author of JNET) the
support of this software has expired. The original contract offered
SUNY a perpetual license. We can continue to run the software but
no new upgrades or support will be available. CSSC will continue to
do its best in support to member campuses. Campuses may choose to
get support directly from Wingra.
4. House all on-line documentation and Self-Paced Instruction (SPI)
courses for access by member institutions.
Comment: Training Center members have access to all of Digital's Computer
Based Instructional (CBI) materials on the Support Center's system.
In addition "DOC" and "BSINFO" are routines containing information
and documentation available for member institutions.
5. Provide a small level of remote VAX computer services for conver-
sion work, training, and access to all software for testing and
demonstrations.
Comment: Each campus has a Username manager to assign and monitor usernames
on the Support Center system. A routine was developed to allow
these managers to assign, change, and delete usernames on the
Support Center system. This was one of the original goals to allow
members to be independent on the Support Center facilities available
to members.
Any member campus may request a usercode on the Support Center
system for any person at their site. Since this is on the same
cluster as Buffalo State College's system, users have access to any
software which is on either system. Some campuses are using
software available for this purpose.
The Support Center's system and Buffalo State College's VAX 3400 and
VAX 4000 are used for all VMS training at the SUNY Training Center.
Currently there is a terminal server supporting Digital VT 3XX
terminals for training. It is planned that, during the next year,
we will be able to replace PCs and VAXstations for training at this
facility.
The Support Center now has a DEC 3800 Alpha machine being used to
test Oracle software and DEC OpenVMS OSF/1.
LAIP is sharing the CSSC system while they are converting to an
Alpha machine. Over the next year the configuration will be worked
out with the SUNY LAIP Support Center staff and the Executive Board
of the CSSC.
The CSSC Executive Board is looking for long term directions as to
the type of equipment that is needed for the Support Center.
6. Serve as a disaster backup facility for the member institutions.
Comment: The Executive Board is looking into a plan where campuses will be
assisted in the development of a disaster backup facility for their
campus. This is headed by Ruedi Lienhard. We have a unique
opportunity to work together to make disaster backup easier for all
of us if we agree to some common system setups.
Determination during the next year will have to be made by the
Executive Board as to the need for supplying this function.
7. Serve as a demonstration/test center for various Local Area
Network (LAN) techniques.
Comment: Lan-type questions, especially regarding Pathworks, have been
frequent but we normally have been handling only routine-type
questions. We are looking for future directions in this R&D area.
LAN-type questions have been difficult to respond appropriately to
because of the different PC standards. In this next year, the CSSC
will conduct a study of PC's at CSSC member campuses that are known
to work with Pathworks.
8. Maintain all required records consistent with a Support Center
and as required by vendor or agency contracts.
Comment: The CSSC is going to be re-working the way in which campuses provide
information about which systems have what software running on them.
We need more cooperation from most sites. We believe this new
method will assist the campuses in providing the required
information for vendors.
Most of the information is kept in electronic form and will be used
as the basis for the reporting requirements.
9. Annually publish, to the membership, a complete list of all dis-
tributed and supported products with current version numbers and
the name of the support person for each product.
In addition to the above areas, the Support Center has assisted campuses
in obtaining information on various topics such as campus networking
(LANs), terminal emulators, keyboard mapping, system configurations, SUNY-
DIGITAL Agreement (CM00224) problems, etc.
5.2 Improvements to services by CSSC support staff
SCACAD
SCACAD produced fourteen issues of the CSSC Newsletter in 1994 and five
issues, so far, in 1995. The newsletter is a top source of communication
from the Support Center staff to all Support Center members. Many timely
subjects have been discussed this past year such as product announcements,
new features of Getsoftware, OpenVMS tips, software ordering information
and count of calls received by SCACAD, SCADM and SCSYS. Members who have
information to share are asked to send this information to SCACAD@SNYBSCVA
which will be published in the CSSC newsletter.
Three DECUS CDROMs are still available to the Support Center members.
Currently running are Collection 9, Spring 1991; 10, Fall 1991; and 11,
Spring 1992. If the Support Center members wish to access one of the
other three CDROMs (Collection 6, Fall 1989; 7, Spring 1990, and 8, Fall
1990) that can be accommodated. The most recent DECUS files can be
accessed through ftp mvb.saic.com.
The DOC facility has been an ongoing process for the Support Center.
Documentation for the VAX, third-party software, the DECUS tapes and
networking have been maintained and continue to grow monthly. All Support
Center campuses have been asked to send documentation that might benefit
other campuses. Documentation that is of a more generic nature and not
tied specifically to one campus will be displayed in the CSSC home page.
Jim Greenberg from Oneonta has volunteered to assist with this page.
A training session for Smart Node Consultants at Cornell's Super Computer
facility was attended by the SCACAD support person in September 1994.
Listserver conferences have been included in DECNotes through the bboard
facility. This allows users to view discussion groups in another source
besides their Mail directory. Any campus who wishes to include a list
discussion group into the Support Center's machine DECNotes are welcomed
to send in their suggestions.
Spring 1995 saw the development of the CSSC web page. Announcement of
this home page was made at the Spring 1995 COA. The web page will be the
main vehicle for Support Center dissemination of information. Currently
the following information is provided: Introduction to the CSSC,
Procedures of the CSSC , CSSC's By-Laws, all newsletters, SUNY and CSSC
software contracts, SUNY Architectures and SUNY-wide programs, CSSC
Advisory Committee members, CSSC Executive Committee members, all Annual
Reports and pointers to Internet information, Libraries, Educational
programs, SUNY institutions and various vendors.
SCSYS
During the 1994-1995 CSLG "year", the CSSC support groups have worked with
a limited number of staff (since our inception, SCSYS has added NO
additional staff members, although we are currently engaged in a search
for additional staff) and an increasing number of clients. During this
period, our customers have purchased new platforms and either upgraded or
installed new networks for their campuses. We, on the other hand, have
nursed existing equipment to maintain the level of service that has
encouraged the support center concept's growth from the start.
Wherever possible, we took advantage of upgrades and improvements at
Buffalo State, to benefit our clients with the least impact on Buffalo
State operations and services. In spite of this, we have fostered an
environment where people are interested, indeed excited, about introducing
new ideas and new services to our existing user base and to attract the
attention of potential new clients.
CSSC has formalized plans to introduce a "HelpDesk" software package
called Target. Target will provide tracking and accountability for the
problems we at the center log from our customers daily. Online queries or
batch reports are included with this package, to show the current number,
type and status of problems assigned throughout the center. Summary
reports will be able to spell out how many resolutions we provide and how
quickly we provide them.
At the direction of the Executive Committee, we are streamlining the
"handling" of software that comes in, to provide several benefits. First,
we would like to have the software available to the clients in the least
possible time with the least possible human intervention. To this end,
we will no longer act as an archive site for older (and in some cases
unsupported) software. We are currently maintaining on file, a history of
software which we have received from Digital. The distribution now
includes several versions of software.
It is hoped that by maintaining only "current" software that we will
encourage some of our sites which have been slow to upgrade, to keep
abreast of the latest releases from our vendor partners. If time is
available, special requests for old software will be honored
We will also reduce our need for both InfoServers, and read/write disk
space. This in turn, will allow us to make better use of these resources,
and perhaps expand our services to match the ever increasing goals of our
clients.
We have added Ultrix (DEC/Unix) software to the GETSOFTWARE facility.
Access is directly to CDROM. This skips ahead of the VMS side of
GETSOFTWARE in that no archive function is being provided. As stated
above, we intend to remove this function from the VMS side, by directly
accessing CDROMs there from the GETSOFTWARE menus. As with Ultrix, VMS
software for the ALPHA is now available from GETSOFTWARE, and is directs
accessing the Consolidated Distribution CDROMs. Many sites have started
accessing this software as more and more put up Alpha-architecture
machines.
We have implemented GETSOFTWARE for Unix layered products. The new
offerings include OSF/1 (now known as Digital Unix), Ultrix-RISC and
Ultrix-VAX. The Digital Unix layered products are compatible with V3.0 of
the Digital Unix (OSF/1) operating system. The Ultrix layered products
are compatible with V4.4 of the Ultrix operating system. The operating
systems themselves (Digital Unix, Ultrix-RISC and Ultrix-VAX) are not
available through GETSOFTWARE. This is because the operating systems must
be installed directly from CD-ROM. We are currently working on a means of
making the operating systems available, possibly by duplicating the CD-
ROMs. We can supply the CD-ROMs in emergency situations, but this is not
viable in our day-to-day operation.
During the past year, an infrastructure has been laid to permit the
support representatives more convenient access to the network when not
actually on-site. This will permit a much faster response to off-hours
support, which can be so critical to our client base. Plans to extend our
range are currently still in development and opinions from our customers
are being solicited as to their anticipated needs.
All members of the Systems and Communications group have received
DECnet/OSI overview training, and it is anticipated that a nameserver will
be operated by CSSC. We have a specialist (in Bob Hemmings) to assist in
the transition in migrating to DECnet Phase V (DECnet/OSI). This is a
mandatory migration in that first, we have already exceeded the number of
DECnet areas permissible in one network, and secondly because Digital will
be withdrawing support for DECnet Phase IV in the foreseeable future
(Version 7 of VMS)
Systems and Communications is expanding into the Windows NT arena, and
most members are expected to train in this area in the near future. We
hope we can purchase a server soon, and begin learning and practicing
installation and management of NT servers, and a variety of clients and
configurations. The urgency of coming-up-to-speed on NT is caused by our
members outpacing us in this area.
DECnet phase V, or OSI, is still in a developmental stage with numerous
bugs to be worked out. Bob Hemmings has been and will continue working on
the project.
SCADM
Several significant events occurred over the past year for the ORACLE CSSC
group. Most significant was the addition of Michael Notarius in
September, 1994 to provide additional Oracle support. Michael's strong
UNIX, C, and Oracle background have proved invaluable to our support team.
Daniel Arrasjid, a senior UNIX Systems Programmer at UB, is also providing
CSSC support on a part time basis.
The result is that now our direct calls to ORACLE Support on UNIX has been
dramatically reduced. Although last year calls to ORACLE for direct
technical support increased, we are now back to covering over 90% of
members incoming support calls without a subsequent call to ORACLE.
Our operational objectives remain the same:
1. Promptly reply via email to questions from campuses.
2. Strategically preempting questions by providing consulting, training,
and documentation on distributed ORACLE products to our client schools.
However, over the past year the second objective above has expanded in the
area of direct consulting to client schools. These Oracle consulting
services have been in the following areas:
1. Remote installation and upgrade of new ORACLE Server Versions.
2. On Site installations and upgrade of new ORACLE Server versions. On
Site visits also provided direct performance of tasks such as
production database reorganization and resizing working directly with
client school personnel.
3. ON Site Installation and configuration of ORACLE CDE2 tools for CASE,
Screen Management, Report Generation, and Ad Hoc Query. These Client
side products have been installed in both the Microsoft Windows IBM
OS/2 operating systems environments.
We are very confident that our support services can be expanded further.
Areas that address our core competencies would include:
1. ORACLE CASE based application development for member schools.
2. CASE training and consulting on design issues.
3. Oracle Consulting in these two key areas:
- Enforcing Referential Data Integrity Constraints, Object
Dependencies, Stored Procedures, and Database Triggers
- Tuning Tools: UTLBSTAT/UTLESTAT, TKPROF, EXPLAIN, Rules Based vs
Cost Based Optimization, the ANALYZE statement
4. Oracle Performance Measurement in a networked, client-server
environment.
5. Facilities Management which would involve providing direct ORACLE DBA
and/or applications development services to a campus on an ongoing
basis.
Over the past year we also continued to focus on ORACLE's Client/Server
technology and the Parallel Server. An application was retrofitted in
ORACLE'S CASE technology and is now in production on the AXP platform.
Using ORACLE'S database linking features, data is being shared across
databases.
With the tremendous growth in the use of the INTERNET, we are in the
process of completing a CSSC Web Server which should allow member schools
direct access to ORACLE documentation, bulletins, and other advanced
support facilities. This is in harmony with our second operational
objective of strategically preempting questions from member schools. A
web home page is complete and ongoing development continues.
We expect that the coming year will see our ability to provide the above
services mature as we continue our ongoing direct technical support to
member schools.
5.3 Attainment of goals by Support Center staff
1. The CSSC will respond to a request for assistance within one hour.
All Support Center staff try diligently to reply within an hour only
if it is to inform the sender that the message has been received and
further time is needed to look into the question.
2. If multiple electronic dialogues are required for a request/ response,
each dialogue exchange will be incorporated into the previous message
sequence set.
All Support Center staff keep a log of all messages received and sent
and send this along with the current message going out.
3. Where appropriate, the CSSC will indicate what reference sources were
used in developing the response.
Where possible, reference sources are mentioned.
4. Severity levels included in assistance requests. Four levels of
severity have been established and one of these levels should be
applied in conjunction with requesting assistance from the CSSC. The
CSSC will respond to requests for assistance on a first-in first-out
basis within descending order of severity level: 1) system down 2)
sub-system down 3) developmental 4) information.
Severity levels are seldom included in messages sent from member
campuses. This issue may have to be discussed at the next Support
Center committee meeting.
5.4 Questions (by subject) for SCACAD, SCSYS and SCADM
Total questions received by SCACAD (July 1, 1994 - June 30, 1995)
By Subject
------------1994----------------- ---------------1995--------------
Subject Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Tot
3270 Emulation 1 1 Emulation
Allin1 2 4 1 1 1 1 2 1 13 Allin1
Alpha 9 5 2 1 17 Alpha
Applications 2 1 1 2 6 Applications
CBI Courseware 1 1 CBI
CDROM 2 2 CDROM
CSSC issues 1 1 3 1 6 CSSC issues
DCLfast 1 1 DCLfast
DEC Notes 1 2 1 2 1 1 8 Dec Notes
DECUS 1 1 DECUS
DecWrite 1 1 DecWrite
Documentation 1 1 2 Documentation
eXcursion 1 1 2 eXcursion
Exec Sftware 1 1 2 Exec Sftware
GoldMail 1 1 GoldMail
Gopher 1 1 1 3 Gopher
Internet 1 2 1 1 4 3 12 Internet
Jnet 1 1 2 Jnet
Kermit 1 1 2 Kermit
Lanworks 1 1 Lanworks
Listservers 1 1 2 Listservers
LSE 1 1 2 LSE
LMX 1 1 LMX
Motif 1 1 Motif
OSF/1 4 1 5 OSF/1
Pathworks 2 2 1 21 6 3 1 1 1 1 39 Pathworks
Printing 1 1 Printing
Prog Lang 1 1 1 3 Prog Lang
RDF 1 1 RDF
SPSS 1 1 SPSS
Target 3 3 1 1 1 9 Target
Useraccounts 2 3 2 2 3 2 1 2 1 3 2 23 Useraccounts
VMS commands 1 2 1 3 7 VMS commands
VMS Mail 1 1 2 VMS Mail
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
Total 13 15 21 32 21 11 8 11 17 9 16 7 181
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Total questions received by SCADM (July 1, 1994 - June 30, 1995)
By Product
----------1994------------ ---------1995-----------
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Tot
Banner 1 1 Banner
Cobol 1 3 5 1 2 1 13 Cobol
DataQuery 1 1 1 2 5 Dataquery
Forms 1 1 2 5 2 7 3 5 26 Forms
ProC 2 3 5 ProC
SQLdba 18 13 38 41 11 50 83 67 46 47 22 31 467 SQLdba
Loader 1 1 Loader
Menu 3 4 1 8 Menu
Net 6 5 12 3 3 2 2 10 4 11 5 63 Net
Plus 1 1 1 2 2 2 9 Plus
RptWriter 4 3 3 2 2 14 RptWriter
SQR 1 4 3 3 1 13 13 4 6 2 50 SQR
Uilities 3 4 7 14 10 2 40 Utilities
TOTAL 33 30 58 56 15 56 91 92 86 80 54 51 703
Total questions received by SCSYS (July 1, 1994 - June 30, 1995)
By Subject
--------1994----------- --------1995-----------
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Allin1 1 1 1 3
Backup 1 1 1 4 1 1 2 1 1 13
Bookreader 1 1 1 1 4
Chipcomm 0
Cohort 2 2
DCL 5 1 2 8
DECmail 1 2 1 2 1 7
DECnet 1 1 1 1 4 1 9
DQS 2 2 2 6
DNS 1 1 2
DSN 1 2 1 4 2 1 1 1 2 15
GETSOFTWARE 6 6 8 7 16 4 6 12 10 7 4 4 90
GOLDmail 1 1 2
Hardware 1 1 1 1 2 6
INFOserver 1 1 1 3
JNET/PMDF 6 11 7 10 6 8 10 10 4 7 79
KERMIT 1 1 2
LAIP 1 1 2
LAT 2 1 1 2 3 1 1 1 1 3 4 2 22
Licenses 4 5 1 11 9 1 1 3 1 1 37
LM's 3 1 2 1 2 1 5 1 2 3 21
Networking 1 1
NFS 1 1
OSF/1 1 1
Patches 3 3 3 1 3 1 1 3 8 1 1 4 32
PATHWORKS 6 5 3 5 7 5 7 6 4 3 2 53
Performance 7 1 3 6 1 18
POLYCENTER 2 2
Printing 2 7 1 2 1 1 14
RDF 1 1
Security 1 1 2
Services 1 2 2 2 4 5 1 2 1 20
SNA 2 1 1 4
SysMgmt 8 15 14 16 8 6 8 12 10 13 3 6 119
UCX (DEC-TCP/I 1 2 3 4 3 1 1 3 1 19
ULTRIX 1 1 2 2 1 1 1 2 2 13
Upgrades(General) 1 3 4
Upgrades(VMS O 3 5 2 1 3 7 1 1 23
WordPerfect 2 1 3
Win/NT 1 1 2
X-windows 1 1
Totals 53 68 72 77 76 45 50 61 60 48 19 37 666
5.5 Getsoftware activity
Getsoftware activity for June 1, 1994 to June 30, 1995.
Members have received 1,790 product requests from Getsoftware. New to
Getsoftware in the last year was the addition of CSLG AXP software sets
from CDROM, and the ULTRIX, RISC, and Digital UNIX set of CSLG products.
Getsoftware represents an easy access to Digital, and other vendor
products along with their licenses, for over 1200 products.
Jul 1994 95
Aug 145
Sep 177
Oct 181
Nov 175
Dec 177
Jan 1995 175
Feb 158
Mar 238
Apr 165
May 172
Jun 185
----
2038
6 Hardware Configuration
The following is the equipment available in the Support Center.
6.1 VAX/VMS
VAX 6000 model 610 128 MB
HSC 70
SA650
TA90
6.2 VAX/Ultrix
MicroVAX II
450MB disk
TK50
6.3 OpenVMS/AXP
DEC 3800 128 MB memory; six drives, 2 Gigabytes each
6.4 Training Center
In addition, a VAX 3400 which has been used for training by the SUNY
Training Center when course offerings are such that privileges are needed
which may cause the cluster to go down. When in this mode the VAX 3400
does not affect the operation of the cluster.
6.5 VAX 4000
A VAX 4000 was installed in the summer of 1991. The purpose of this
system was to replace the VAX 3400 and to provide enhanced functionality.
Note: this system will only be used under the VMS operating system.
6.6 LAIP
The Support Center Executive Board and the LAIP Program have an agreement
with LAIP to upgrade the 6410 that was the Support Center's machine (5.1)
to a 6610 and be used on a shared basis between the LAIP Program and the
Support Center.
7 Software
7.1 Digital
A list of current software available from Digital through the CSLG/ESL
appears in the appendix.
7.2 Joiner
Currently the Support Center is a host site for about 25 BITNET campuses.
The member campuses have had few or no problems with installation and on-
going maintenance with BITNET "links" which the CSSC sends out whenever
changes are needed.
7.3 Oracle
The Support Center currently supports and distributes Oracle
software Version 6 and Release 7 for the following platforms:
DIGITAL: OpenVMS, OpenVMS AXP
IBM: AIX, MVS and VM
SUN: SunOS, Solaris,
HP: HP-UX
Data General
NETWARE (Release 7 only)
MACINTOSH (CDE Tools and V6 only)
OS/2 (Release 7 only)
DOS (V6 only)
WINDOWS: (CDE Tools)
The PC versions of Oracle are only distributed with the
initial distribution. Campuses are to obtain PC Oracle
support from Oracle directly.
7.4 Third Party Software
license support doc media
Oracle for mainframes SUNY Central(1) | X | vendor | X
Oracle Server SUNY Central | X | vendor | X
Oracle for PC SUNY Central |vendor | vendor | X
PMDF X | X | X | X
DCLFast X (3) | X | vendor | X
Goldmail X (3) | X | X | X
Hitman X | X | vendor | X
Jnet (2) X | X | vendor | vendor
RMS Edit X (3) | X | vendor | X
Remote Device Facility X (3) | X | vendor | X
TCPware X (3) | X | vendor | X
WordPerfect vendor |vendor | vendor | X
QVT X | X | vendor | X
X = provided through CSSC
(1) Contact SUNY Central for one-time license fee.
(2) for most campuses.
(3) Contact CSSC for license fee
7.5 LAIP, BANNER, LMX software
While we do not support LAIP, BANNER, LMX software, we do distribute it.
8 Budget
The following tables represent the financial plan for 95-96. Differences from
the financial plan presented to the members in the Fall 1989 are:
o the number of campuses is now set at 23 State Operated and 10 Community
Colleges.
o the actual staff costs are included as of 6/30/95.
o additional funds are allocated to the area of supplies, phone, travel, etc.
to reflect projected costs.
o Merger of the CSSC/Training Center budgets
As per CSSC By-laws, each member is required to have proper training
through the SUNY Training Center or an equivalent training plan as
determined and accepted by the Common SUNY Support Center Executive Board.
To facilitate this training requirement, each CSSC member institution can
pay fees for membership in the SUNY Training Center directly to the CSSC.
The Training Center membership fee has two components: (1) annual fee, and
(2) training points. Training points can be used to pay tuition/fees for
courses and other training activities formally offered through the SUNY
Training Center. (Exceptions will require prior approval of the Training
Center Director.)
SUNY Training Center fees for a full member of CSSC are $5,000 for FY
94/95, i.e., $2,500 annual fee and 2,500 training points. Each component
of the membership fee will be prorated at 55% for limited CSSC members.
MEMBERSHIP FEES Information Technology Support Center
FY 1995-96 SUNY Training Center
FULL MEMBERSHIP LIMITED MEMBERSHIP FULL MEMBERSHIP LIMITED MEMBERSHIP
Digital or ORACLE only
"Journal Transfer" "Journal Transfer" IFR BASED IFR BASED
STATE OPERATED STATE OPERATED NON-STATE OPERATED NON-STATE OPERATED TOTAL
ITEC BASE MEMBERSHIP FEE 28,000 28,000 28,000 28,000
TC BASE MEMBERSHIP FEE 5,000 5,000 5,000 5,000
MEMBERSHIP RATIO 1,000 0.550 1,000 0.550
ITEC MEMBERSHIP FEE 28,000 15,400 28,000 15,400
TC MEMBERSHIP FEE 5,000 2,750 5,000 2,750
SUB-TOTAL ITEC/TC MEMBERSHIP FEE 33,000 18,150 33,000 18,150
IFR% 0.000 0.000 15.510 15.510
IFR CHARGE 0 0 5,118 2,815
JT/INVOICED PER CAMPUS 33,000 18,150 33,000 18,150
CAMPUSES IN GROUP - ITEC 19 4 3 7 33
CAMPUSES IN GROUP - TRAINING CENTER 20 3 3 6 32
TOTAL ITEC MEMBERSHIP FEES 532,000 61,600 84,000 107,800 785,400
TOTAL TC MEMBERSHIP FEES 100,000 8,250 15,000 16,500 139,750
TOTAL MEMBERSHIP FEES 632,000 69,850 99,000 124,300 925,150
TOTAL IFR CHARGE 0 0 15,355 19,705 35,060
TOTAL "Journal Transfer" 701,850 IFR 223,300 925,150
BUDGET 1995-96
Information Technology Exchange Center
F/Y F/Y
95-96 96-97
SUMMARY
INCOME
SUPPLEMENT FROM OET 37,500 37,500
ESTIMATED HARDWARE CREDIT 185,000 185,000
INCOME FROM MEMBERSHIP 785,400 785,125
SUB-TOTAL INCOME 1,007,900 1,007,625
EXPENSES
STAFF (INCLUDING CONSULTANT) 573,142 573,142
HARDWARE-PURCHASE AND MAINTENANCE 90,000 95,000
SUPPLIES, PHONE, TRAVEL, ETC. 45,000 45,000
SOFTWARE 248,000 248,000
IFR CHARGE TO ITEC/TC 34,529 34,529
SUB-TOTAL EXPENSES 990,671 995,671
INCOME LESS EXPENSE 17,229 11,954
IFR RESERVE 65,341 82,570
IFR BALANCE 82,570 94,425
BUDGET 1995-96
Information Technology Exchange Center
F/Y F/Y
95-96 96-97
INCOME FROM MEMBERSHIP
CAMPUSES - OTPS BASED
NUMBER OF FULL MEMBER CAMPUSES 19 19
COST FOR FULL MEMBERSHIP 28,000 27,500
INCOME FROM FULL MEMBERSHIP 532,000 522,500
NUMBER OF LIMITED MEMBERSHIP 4 4
COST FOR LIMITED MEMBERSHIP 15,400 15,125
INCOME FROM LIMITED MEMBERSHIP 61,600 60,500
SUB-TOTAL INCOME FROM OTPS BASED 593,600 583,000
CAMPUSES - IFR BASED
NUMBER OF FULL MEMBER CAMPUSES 3 3.5
COST FOR FULL MEMBERSHIP 28,000 27,500
INCOME FROM FULL MEMBERSHIP 84,000 96,250
NUMBER OF LIMITED MEMBERSHIP 7 7
COST FOR LIMITED MEMBERSHIP 15,400 15,125
INCOME FROM LIMITED MEMBERSHIP 107,800 105,875
SUB-TOTAL INCOME FROM IFR BASED 191,800 202,125
INCOME FROM MEMBERSHIP 785,400 785,125
INCOME
SUPPLEMENT FROM OET 37,500 37,500
ESTIMATED HARDWARE CREDIT 185,000 185,000
INCOME FROM MEMBERSHIP 785,400 785,125
SUB-TOTAL INCOME 1,007,900 1,007,625
BUDGET 1995-96
Information Technology Exchange Center
F/Y F/Y
95-96 96-97
EXPENSES
STAFF 373,142 373,142
DEC CONSULTANT 200,000 200,000
EQUIPMENT 40,000 45,000
HARDWARE-LEASE 0 0
HARDWARE-MAINTENANCE 50,000 50,000
SUPPLIES, PHONE, TRAVEL, ETC. 45,000 45,000
DEC SOFTWARE MAINTENANCE 88,000 88,000
ORACLE SOFTWARE MAINTENANCE 140,000 140,000
OTHER SOFTWARE 20,000 20,000
IFR CHARGE TO ITEC/TC 34,529 34,529
SUB-TOTAL EXPENSES 990,671 995,671
INCOME LESS EXPENSE 17,229 11,954
IFR RESERVE ACCOUNT 65,341 82,570
BALANCE 82,570 94,524
9 Advisory Committee Members
9.1 Voting Members
Albany Isabel Nirenberg
Assistant Director, Computing Services
Voice 518-442-3736
FAX 518-442-3697
EM sysiln@albany
Alfred Dennis Kelsey
Acting Vice President, Administrative Affairs
Voice 607-587-4177
FAX 607-587-3298
EM KelseyDH@snyalfva
Brooklyn HSC Robert Losonsky
Assistant Manager, Computing Systems and Services
Voice 718-270-2431
FAX 718-270-3319
EM Losonsky@snybkadm
Broome CC Grant Newton
Director, Computer Center
Voice 607-778-5011
FAX 607-778-5119
EM newton_g@sunybroome.edu
Buffalo Dave L. Cummings
Assistant Director, Computing Services
Voice 716-878-4206
FAX 716-878-4235
EM CumminDL@snybufva
Univ at Buffalo Frank Rens
Associate Director, Academic Services
Voice 716-645-3574
FAX 716-645-5972
EM rens@ubvms.cc.buffalo.edu
Canton Robert R. Hayden
University Database Administrator
Voice 315-386-7150
FAX 315-386-7930
EM HaydenRR@snycanva
Cayuga CC Martin J. Wisniewski
Associate Dean
Voice 315-255-1743 ext 220
FAX 315-255-2050
EM Wisniewski@snycayvb
Central Bruce Briggs
Director of LAN Services
Voice 518-443-5548
FAX 518-443-5809
EM briggsbd@snycenva
Cobleskill Daniel Sidebottom
Manager, Computer Services
Voice 518-234-5337
FAX 518-234-5333
EM SideboDR@scobaa.cobleskill.edu
Corning CC Bill Manual
Director, Computing Services
Voice 607-962-9412
FAX
EM ManuelWC@scccvc.corning-cc.edu
Cortland Martin Coolidge
Director, Administrative Computing Services
Voice 607-753-2501
FAX
EM Martin@snycorva
Delhi Richard W. Nabinger
Senior Staff Associate
Voice 607-746-4354
FAX 607-746-4208
EM NabingRW@snydelab.delhi.edu
Empire State Curtis King
Director, Computer Services
Voice 518-587-2100
FAX 518-587-5404
EM cking@snyescva
Farmingdale Robert J. Wilbert
Director, Computer Center
Voice 516-420-2167
FAX 516-420-2698
EM WilberRJ@snyfarva
Fashion Institute Herbert Wood
Executive Director, Administrative Computer Center
Voice 212-760-7719
FAX
EM WoodHH@snyfitva
Finger Lakes CC John Taylor
Academic Systems Manager
Voice 716-394-3500 ext 301
FAX 716-394-5005
EM sflcva::taylorjm
Genesee CC Mary Jane Heider
Manager of Academic Computing
Voice 716-343-0055 ext 363
FAX 716-343-4334
EM Heider@sgccva.sunygenesee.cc.ny.us
Geneseo William H. Davis
Director, Computing & Media Services
Executive Board Member
Voice 716-245-5577
FAX 716-245-5005
EM Davis@geneseo
Herkimer County CC Dennis Olds
System Administrator
Voice 315-866-0300
FAX 315-866-7253
EM shccva::dfolds
Jamestown CC Joseph Ciesielski
Computer Center Director
Voice 716-665-5220
FAX
EM ciesieja@sunyjcc
Library Services Carey Hatch
LAIP Technical Manager
Voice 518-443-5577
FAX
EM HatchCB%slscva@snycenvm
Mohawk Valley CC Francine M. Zammiello
Educational System Specialist
Voice 315-792-5304
FAX 315-792-5696
EM francine@snymvcc
Morrisville Jean L. Boland
Director, Computer Services
Voice 315-684-6053
FAX 315-684-6453
EM BolandJL@snymorva
Old Westbury Ronald C. Johnston
Director, Computer Center
Voice 516-876-3149
FAX 516-876-3209
EM Johnston@snyoldva
Oneonta Eric H. Wilson
Director, Computing Services
Voice 607-436-2539
FAX 607-436-2107
EM WilsonEH@snyoneva
Oswego Paul Voninski
Director, Academic Computing
Executive Board Member
Chair Executive Board
Voice 315-341-3055
FAX 315-341-3143
EM Voninski@oswego.oswego.edu
Plattsburgh Tom Mercadante
Co-ordinator of Applications Development
Voice 518-564-3013
FAX 518-564-7827
EM MercadTF@snyplava
Potsdam Bruce E. Buchanan
Director, Central Computing
Voice 315-267-2089
FAX 315-267-2318
EM BuchanBE@snypotva
Rockland CC Karen DeMauro
Director, Administrative Data Processing
Voice 914-574-4770
FAX 914-356-8744
EM kdemauro@snyrccva.dp.sunyrockland.edu
SICAS Rosanne Murphy
Director, SICAS Center
Voice 607-436-2039
FAX 607-436-2038
EM murphyre@snyoneaa
Stony Brook Charles Bowman
Associate Director, Computer Services
Voice 516-632-6245
FAX 516-632-9086
EM cbowman@sbccmail
Syracuse HSC Ruedi Lienhard
Director, Computer Center
Executive Board Member
Voice 315-464-5426
FAX 315-473-5561
EM Lienhard@snysyrv1
Training Center Sharon Gallagher
Director, SUNY Training Center
Voice 315-464-4079
FAX 315-464-7303
EM Gallaghe@snysyrv1
Utica/Rome Allan Steinhauer
Manager, Administrative Computing
Voice 315-792-7440
FAX
EM XACS@sunyit.edu
9.2 Ex Officio Non-voting Members
State University Business Officers Association (SUBOA)
vacant
Associate Vice Chancellor for Information Technology
Charles R. Blunt
Associate Vice Chancellor, Information Technology
SUNY Central Administration
Voice 518-443-5550
FAX 518-443-5799
EM Bluntcr@snycenvm
SUNY Training Center
Sharon M. Gallagher
Coordinator, SUNY Training Center
Voice 315-464-5426
FAX 315-464-5561
EM Gallagsm@snybufva
Raney Ellis
SUNY College at Plattsburgh
Chair, SUNY Training Center
Voice 518-564-3013
FAX 518-564-7827
EM elliswr@snyplava
SUNY Computing Officer Association (COA) Executive Council Member
To be added
Host Campus Representative
Ronald N. Brown Jr.
Associate Director, Computing Services
SUNY College at Buffalo
Voice 716-878-4611
FAX 716-878-4235
EM BrownRN@snybufva
10 Advisory Board Meeting Notes
10.1 November 15, 1994
===============================================
Fall 94 COA
November 15, 1994
2:15pm - 4:00pm
Aspen Room, Quality Inn North, Syracuse, NY
===============================================
MINUTES
Joint Advisory Committee Meeting
Common SUNY Support Center
and
SUNY Training Center
===============================================
Chair: Bob Wilbert
Recording: Naomi Rhodes
Those present:
Jean Boland Morrisville Tom Britt SUNY Training Center
Craig Brown Morrisville Doug Brown Potsdam
Ron Brown Buffalo State Bruce Buchanan Potsdam
Martin F. Coolidge Cortland Mary Ann Corsetti Central Admin.
Dave Cummings Buffalo State Bill Davis Geneseo
Ann Dennis Buffalo State Raney Ellis Plattsburgh
Kevin Foley Buffalo State Sharon Gallagher SUNY Training Center
Jeff Gay Morrisville Bob Hayden Canton
Curt King Empire Ron Kupin Dutchess CC
Ruedi Lienhard HSC Syracuse Bob Lunden System Admin.
Jennifer McMahon Buffalo State Rosanne Murphy SICAS Center
Stan Pyc Cobleskill Naomi Rhodes SUNY Training Center
Joseph Riley Cobleskill Daniel Sidebottom Cobleskill
Betty Spencer CSSC Allan Steinhauer Utica/Rome
Bob Wilbert Farmingdale Eric Wilson Oneonta
Penny Wilson Central Admin.
=================
TOPICS DISCUSSED
=================
I. MINUTES
-----------
Minutes from the CSSC Advisory Committee meeting held on June 8, 1994
were reviewed and approved the night before this meeting.
Minutes from the last Training Center Advisory Committee meeting held
on June 7, 1994 were reviewed and approved.
II. CSSC BUDGET, FEE STRUCTURE, AND MEMBERSHIP
-----------------------------------------------
Any campus can become either a full CSSC member or "partial" member
at 55% of the full membership fee. A partial member can have either
Digital or Oracle support. For Fiscal Year 94/95, it costs a full-member
campus $26,000 for CSSC membership and $7,000 for SUNY Training
Center (STC) for a total of $33,000. After overhead expenses for
STC, 5000 of the 7000 are converted to points (at $1 per point)
so that 5000 points are available for training through June 30, 1995.
For FY 95/96, CSSC membership will cost $28,000 and STC $5,000 for
a total of $33,000. After STC overhead expenses, 2500 of the 5000
will be available as training points.
As per the Bylaws, if a campus chooses not to be a SUNY Training
Center member, but wants to be a CSSC member, the cost is 3000
less if the campus has a training plan in place that has received
CSSC Executive Board approval.
Due to a 15.5% IFR charge, it is not advantageous for a Community
College to become a member of the Common SUNY Support Center (CSSC).
Rosanne Murphy, of the SICAS Center, asked whether Community
Colleges could pay the entire IFR charge, instead of Ron Brown's
suggestion that the IFR charge be split 50/50 between CSSC
and the Community Colleges. Mary Ann Corsetti, Central
Administration, said that SUNYNet absorbed their IFR charge
last year. Bob Lunden, Central Administration, said that the
IFR charges are intended to cover overhead and facility expenses.
Ron Brown thinks that CSSC would probably have to absorb the IFR
charge of Community Colleges. By January or February 1995, a letter
will be written to see about getting the IFR charge released.
Expenses were added to this year's budget including the addition of
one staff member, Michael Notarius, in Oracle support. The second
position in Systems and Network Support is still open after two
searches. Since the current $40,000/yr. salary seems too low
to attract candidates with the necessary experience, it
was decided to wait until a meeting in January 1995 to
reevaluate whether to try to fill the position with another
search at this salary level or take action.
Another expense considered in this year's budget is "Equipment
for Staff" relating to equipment needed for staff to do their
jobs.
CSSC is looking for ways to cut expenses such as possibly dropping
PMDF, University-wide graphics, and other outdated or less widely
used software.
III. CSSC DIRECTOR POSITION
----------------------------
It was decided in October that an ad be placed in the Chronicle
of Higher Education for the position of Director, Common SUNY
Support Center. The ad will run in the November 29th and
December 6th issues. An email version of this ad was also
posted to several list services.
The deadline for applications is January 3, 1995. Applications
will be reviewed in December with interviews scheduled between
late January and early February 1995.
Funds are available in this year's (94/95) budget for partially
filling the position. Support of this position is 50% from
CSSC membership fees, and 50% from the Office of Educational
Technology (OET, Chuck Blunt's office).
The 10-person search committee represents a broad spectrum of
SUNY personnel, comprised of 5 Executive Board members and
1 each from Central, Buffalo State, University Center
community, Community Colleges (Bill Manuel, Corning), and
centers that the Support Center deals with (Sharon Gallagher,
SUNY Training Center). The search committee will narrow down
applicants to 10 interviewees.
IV. BY-LAW AMENDMENTS AND OTHER ADVISORY COMMITTEE ISSUES
----------------------------------------------------------
Because of the transition to University-wide support, the Common
SUNY Support Center is looking for a new name. Bob Wilbert
solicited new names and asked that members contact any member
of the Executive Board.
It was felt that standing committees be established and written
into the by-laws.
The current composition of the 5-member Executive Board was
discussed. Current members include Bob Wilbert, Farmingdale;
Eric Wilson, Oneonta; Ruedi Lienhard, HSC Syracuse; Bill Davis,
Geneseo; and Paul Voninski, Oswego. Of the 33 campus group
that comprises CSSC membership, almost half are community
colleges. It was felt that they add a member from the
community colleges to the Executive Board for better representation.
This was still in the discussion stage and would need to be put
into draft form.
Rosanne Murphy, SICAS Center, questioned whether there was a term
limit in the Bylaws. Bob Wilbert replied that it is a 3 year term,
with no limit of multiple terms. The Chair could serve no more
than 2 consecutive years.
It was suggested that Chuck Goolden and Glen Watts of BOA
be contacted to see about representation from all campuses
since the 17-campus Vice Presidents Campus Group was no
longer functional.
The Executive Board solicited volunteers from the membership
to review support and service issues of the Support Center
and to assist in contracts. It was proposed that 2 new
committees be established in the By-laws: 1) Service and
Support and 2) Contracts.
So far, CSSC has been unsuccessful in reaching an agreement
of a contract for TCP/IP on VMS. Eric Wilson asked about
using Cabletron vs. the already established 15-site ChipComm
(10 are Support Center members). Ron Brown summarized the
history of ChipComm and SUNY and said that getting ChipComm
through Digital was the best package compared to other vendors
(Cabletron, Wynnette).
Also requested was the need to know how to troubleshoot LANs.
VII. CD-ROM SOFTWARE DISTRIBUTION
----------------------------------
Ron Brown said that they are looking into using CD-ROM technology
to distribute software, but since the current price is $100/platter,
they need leads to get better pricing. Mirror image software
is desired.
VIII. TRAINING CENTER UPDATE
-----------------------------
Tom Britt, SUNY Training Center's CSSC Curriculum Coordinator,
discussed the CSSC-related training activities available from
the SUNY Training Center. Several member campuses requested
VMS and TCP/IP training so courses will be offered in early 1995.
It was brought to Tom's attention that the TCP/IP and
VAXCluster training scheduled March 6-10 conflicted with
SCT's Banner training and that these classes should be
moved.
Responses to interest surveys in SUNNet Manager, Expert Choice,
and NYSERNet/NITEC courses were low. A suggestion to announce
on the BOA list service was made.
Interest in Oracle7, SQR, and ChipComm training was mentioned.
These courses could be offered in late Spring, early Summer.
Other topics of interest mentioned included Project Scheduling
(generic or software-specific such as Microsoft Project) and
and generic introductory TCP/IP.
Sharon Gallagher spoke about the activity level at the Training
Center. The Training Center has either held or hosted an activity on
61 of the 83 business days in this fiscal year. Approximately 1/3 of
those days were devoted to CSSC training activities.
Activity and Participation reports were distributed to campuses
(or sent via US mail for those not present). Included was a
handout showing each campus' points that expire 12/31/94,
expire 6/30/95, account balance, and points used so far
in Fiscal Year 94/95.
It was noted that some campuses participate in more than one
class, yet other campuses do not participate in training at all.
Those that did not participate were mostly new members (University
centers and Community Colleges). It was recommended to let the
new campuses know what's available, how to participate in
training and use points. Tom Britt said he would contact these
campuses.
IX. PROGRESS REPORT
--------------------
STRATEGIC PLANNING COMMITTEE ON DEVELOPMENT & TRAINING
(Report from Raney Ellis)
One year ago, the Advisory Board asked Chancellor Hall
to fund the Training Center for one year and to develop training
for SUNY faculty and staff. Early Fall'94 was a draft report
with recommendations for training and development needs of
faculty and professional, clerical, and administrative
staff.
A discussion list on faculty/staff training is available on
SPLAVA:: using VAXNotes (FAC_STAFF_DEV), which is open to all SUNY
and not moderated.
Suggestions to the Vice Chancellor will be made in early January
1995. If you do not have VAXNotes, send comments and suggestions to
Sharon Gallagher (GALLAGHE@vax.cs.hscsyr.edu).
ADJOURN
-------
The meeting was adjourned at 4:10pm.
10 Advisory Board Meeting Notes
10.2 June 7, 1995
CSSC Advisory Committee Meeting Minutes
COA
Sheraton, Liverpool, NY
June 7, 1995
Chair: Bob Wilbert
Recording: Betty Spencer
Present:
Valerie Anastasi Buffalo State Judi Basinski Buffalo State
Ed Beadle Oswego Chuck Blunt Central
Bruce Briggs Central Craig Brown Morrisville
Ron Brown Buffalo State Bruce Buchanan Potsdam
Sue Chichester Geneseo David Cummings Buffalo State
Bill Davis Geneseo Karen DeMauro Rockland CC
Ann Dennis Buffalo State Sharon Gallagher Training Ctr
Frances Garrido Farmingdale Jeff Gay Morrisville
Curt King Empire Ron Johnston Old Westbury
Rich Lesniak UB Ruedi Lienhard HSC Syracuse
Bill Manuel Corning CC Barbara Metivier Buffalo State
Cathy Miller Herkimer CC Rosanne Murphy SICAS
Mike Pisa Oswego Stan Pyc Cobleskill
Naomi Rhodes Training Center Jerry Silvershatz Buffalo State
Rob Smith Buffalo State Betty Spencer Buffalo State
Allan Steinhauer Utica/Rome Bob Wilbert Farmingdale
Charlie Young Cobleskill
The meeting was called to order at 8:45 a.m.
Minutes from the Joint Advisory Committee Meeting of the Common SUNY Support
Center and SUNY Training Center held at the Fall 94 COA on November 15, 1994
were reviewed.
Budget
Ron Brown discussed the budget for fiscal year 95-96 and referred to budget
information sheets that were disseminated.
Budget history of the Support Center (1989-1996).
The current fiscal year shows a significant allocation drop ($26,000)
because. Costs have remained relatively stable due to increase in
membership.
Fee structure with full and limited membership (Digital or Oracle only).
Community College membership fees show an IFR charge. This charge will
be absorbed by the Support Center membership fees.
Current and forecasted income and expense
The Advisory Committee for the CSSC and Training Center agreed to
provide fiscal support for the Training Center from CSSC membership
fees.
The Director position shows as an allocation but has no expense for FY
94-95 because we currently don't have a director. Estimated hardware
credit is the return of part of our costs (Digital agreement) for the
Digital consultant (Joe Weber).
Some savings have been seen as a result of being unable to hire a
Systems person. Ron discussed all the expense items.
Membership
Two members might be dropping out. One member could change plans since the
IFR charge is absorbed by Support Center. Other member might become Oracle
member only.
Carey Hatch, Director of LAIP, has asked us to present a services offering
for LAIP sites. This could generate another fee category for membership.
A new offering could generate between $2,500 and $6,000 income per LAIP
site. $2,500 is base service; $6,000 represents expanded services.
By-laws
Bob Wilbert: We have been struggling with a new name for the Center. Had
a name of UNITE but was not accepted at the 5/25/95 Executive Board
meeting. We now propose a change to ITEC (Information Technology Exchange
Center). A vote will be necessary to change the name. There wasn't a
quorum so Bob will address the vote through email.
Changes: Two standing committees will be created:
1) Services and Support Committee Where does the membership want us to
go and what levels of services to
offer. Need to evaluate services we
have provided.
2) Contracts Committee We need help with contracts. Work
with people at Central
Composition of Executive Board
The composition will be changed to add one person from a Community College.
Manager Consideration
Identification of Manager and duties/responsibilities of that position.
Executive board feels we need a full-time director.
Ex-officio non-voting members
Chuck Blunt, Sharon Gallagher, Training Center Executive Board Chair, LAIP
Director, SICAS Director, SUBOA representative, COA Executive Council
representative.
Rich Lesniak, UB, thought wording was too restrictive on item 3.4 "Have a
SUNYNet connection." It was decided that wording would not be changed.
Executive Board
Email was sent out requesting nominations for two Executive Board positions
whose term will end 6/30/95: Bob Wilbert and Ruedi Lienhard. Bob Wilbert
will not be seeking another term but Ruedi Lienhard will. Besides these
two positions, the Community College position also needs to be filled.
Nominations of the following were made: Dan Sidebottom, Ruedi Lienhard,
Karen DeMauro, Bill Manuel. Bob Wilbert will entertain further nominations
through email.
CSSC Director position
Advertisements were made in the Chronicle of Higher Education and 17
applications were received. Sharon Gallagher and Ruedi Lienhard reviewed
the resumes and determined if resumes met minimum requirements. Twelve
resumes were accepted. Executive Board reviewed those. Took four highest
candidates and interviewed them on March 30-31. Current hope is that the
position will be filled and announcement made through email in several
days.
SUNY/JNET Maintenance contract
Mike Pisa presented current status on JNET. We will not be pursuing a
contract. Mike attended a CSSC Executive Board meeting where the issue of
the renewal and $90,000+ amount for JNET was discussed. Administratively,
many files are transferred over BITNET. We will be using ftp to replace
BITNET file transfer. Survey of CSSC membership was done and the outcome
was "we should be looking forward." The CSSC plans to keep the JNET
maintenance contract and if member sites need BITNET they can go through
the Support Center machine. SUNY is prepared to pay a reasonable charge
for the period of service we used while not under contract. Bob Wilbert
asked Mike Pisa to keep the Advisory Committee members advised of status.
Training Center issues
Executive Board remains committed to its position that the Training Center
is essential for SUNY and the Support Center. Executive board wants
members to have proper level of training. If members have any thoughts on
training options, let Executive board and Training Center know.
Sharon Gallagher made a Training Center presentation. There are four seats
open on Training Center Executive Board. Sharon discussed the proposed
relation between the University-wide Initiative Group and SUNY Center for
Faculty and Staff Training.
IFR issue
Chuck Blunt explained the IFR charge and confirmed the CSSC intention to
absorb this C.C. expense. Some IFR charges do filter back to the Community
College.
CSSC Executive/Advisory Committee meeting: June 21-23, 1995
There will be a three day expanded CSSC Executive Board on 6/21, 6/22 and
6/23/95. The Exec Board hopes to seek interest and input from members on
the future of ITEC: identify products that we should be supporting;
identify what type of services and support we should be providing.
Specific format has not been established.
Meeting adjourned at 10:07 a.m.
11 Executive Board Meeting Notes
11.1 July 19, 1994
Common SUNY Support Center Executive Board
Meeting Minutes - July 19, 1994
Buffalo, New York
CSSC Members Present: C. Blunt, R. Brown, B. Davis, M. Shier, P. Voninski, R. Wilbert,
and E. Wilson
Announcements:
1. Cortland only wants DEC support, it is not and will not be using Oracle.
a. Discussion concerning the Bylaws and is a 6-month notification needed? They
have been paying full membership, but not using the Oracle support or software.
b. If we permit an early withdraw is this setting a precedent?
c. C.B. suggested that we look at an alternative menu of services and charges for
the future.
After 10:30 am we were joined by members of the CSSC Professional Staff to discuss
the future organizational structure of the Center and characteristics that they would
like to see in a new Director.
Questions and comments of professional staff:
? would like to see more leadership in academic support -- new areas to
support
? need to develop the nature of the CSSC relationship with Buffalo State
staff
? it is a "win - win" being backed up by Buffalo State, we learn much
working with that support staff
? new Director needs to be attuned to working with Buffalo State person nel
? synergy that comes from the relationship with Buffalo State staff
? new Director should have clear lines of authority
? new Director should know the technology and what has to be done
? need to have a structure for success, not burdened at the start with
failure
? who does the performance review -- new Director or Buffalo State person
? new Director may cause some tension in the way things have been done
? some potential for conflict between the internal operations of the CSSC
and Buffalo State
? like CSSC to be more proactive, less reactive -- example: lag in putting
Alpha on line at CSSC
? administratively, the new Director should be a peer or superior to the
computer center administration at Buffalo State
? need to have regular staff meetings with the new Director
? new Director should be very flexible -- able to work with a variety of
administrative levels
? need "champions" for various technologies -- they do not all have to be
housed at Buffalo State
End of comments from CSSC professional staff
E.W. Strong feelings:
a. other campuses, if they understood the work being done for Buffalo State
by CSSC staff would react negatively
b. who do you work for -- CSSC or Buffalo State????
c. lack of CSSC team spirit -- they identify more with Buffalo State than
CSSC
d. need for new Director to the leadership skills to identify and cultivate
technical skills and support throughout the University, not just Buffalo
State
e. history of Oneonta SICAS Center is one of a separate area, concern for
perception of the other SUNY campuses, wanted to avoid what we have just
heard, even to the point of not integrating the two staffs
f. performance programs need to be written by the CSSC Director
g. assignment of duties should come from the CSSC Director, not Buffalo
State Computing Services Director
M.S. CSSC Director should report to the Buffalo State Computing Services Director
for immediate future
P.V. CSSC Director should not report to the Buffalo State Computing Services
Director, should report to the CSSC Executive Board
C.B. The allegiance of the new Director should be to the University as a whole
Buffalo State Vice President for Finance joined the meeting:
R.W. Discussion of what exists now and our short-term and long term interests
V.P. a. how do we see this position change playing out?
b. I agree with the idea of separation and not reporting to the Buffalo
State Computing Services Director
c. ultimately we would expect to see some separation of organizations, staff
and operations of the CSSC and the Buffalo State Computing Services Center
d. V.P.'s office should not be giving operational guidance to the CSSC
administration, however, we will be helpful in this transition
CSSC Executive Board resumes discussion:
B.D. need to change name of CSSC to more closely reflect its role with technology
Discussion of Director Search and Time line:
? need a job description for advertisement and for those applying
? salary range -- 60 - 80K
? need nationwide search
Discussion of Cortland request:
R.W. notify Cortland of their Bylaw obligations of 6 month notification
New Issues:
C.B. capitalizing software, may have access to funding like Oracle contract history
? should we or could we capitalize software?
? it seems too long a period, but it worked with Oracle
meeting ended at 2:30pm
minutes taken by P. Voninski
11.2 October 17, 1994
Common SUNY Support Center Executive Board
Meeting Minutes - October 17, 1994
SUNY Training Center, Syracuse
The meeting was called to order at 11:15 a.m.
In attendance: Charles Blunt, Ron Brown, Bill Davis (recording), Sharon
Gallagher, Mary Ann Corsetti, Ruedi Lienhard, Robert Wilbert (presiding), Eric Wilson.
1. Training Center Update
Sharon Gallagher announced that a strategic plan for the Training Center is in
preparation, with Raney Ellis coordinating. Sharon is working with the Office of
Educational Technology (OET) on a faculty development program. Discussion is also
underway, reported by Chuck Blunt, of programmatically and physically linking separate
campus-based campus faculty training centers. Sharon also reports that splitting the
Training Center budget allocations by training program (e.g., LAIP, CSSC, etc.) has
significantly improved program and fiscal planning.
2. SUNY System Update
Chuck Blunt discussed programmatic links between the CSSC and Central. A
representative from Central is included on the CSSC board under CSSC by-laws. In
addition, Central has committed to fund 1/2 the cost of the CSSC Director position.
Chuck sketched the current inter-relationship of technology planning organizations
at Central, including the Technology Steering Committee, the Council on Educational
Technology, OET, the various support centers (TC, CSSC, CL&T, SICAS Center), and
infrastructure support groups (SUNYNet, SUNYSAT). The new OET funding stream is
intended to be distributed 80% to campuses based on campus plans submitted, and 20%
for infrastructure and multi-campus pilot projects.
Ron Brown suggested that a new forum may need to be developed to coordinate the
planning and activities of the numerous technology committees. A useful group would
consist of directors of various support centers and/or chairmen of the executive
boards of these centers.
Chuck Blunt will draft a proposal regarding composition of and charges to the proposed
technology forum.
3. Contracts
The Digital CM00224 hardware/software contract and the Oracle contract have been
extended. The Digital CM00129 maintenance contract has been approved with the proviso
that state-wide provisions be negotiated and included. Chuck and Ron also announced
that we need to lay groundwork for new
negotiations with Oracle for their new products, and with Wingra for Alpha products.
Other contracts in process include SQR, TGV MultiNet, and Process. Penny Wilson has
joined the System Staff as the new Contract Administrator.
4. New CSSC Line Staff
One new staff position has been filled: Michael Notarious has been hired for Oracle
support. The new position approved by the Executive Board for systems support remains
vacant.
5. New CSSC Director Position
We are also beginning the search for the new position of Director of the CSSC. The
job description for this position and all affirmative action processes are complete.
The position will be advertised in the Chronicle of Higher Education for two
consecutive weeks on November 15 and 29. Ads will also be placed in two local Buffalo
papers and on the CIO listserver. The ad will encourage candidates to write to the
Training Center account via Internet for further information. The screening process
is to begin December 15. Interviewing will begin in early January.
The Search Committee will consist of Executive Board voting members, with one
additional representative each from Central, Community Colleges, University Centers,
the Buffalo State campus, and "other Support Centers." Bill Davis will make contact
for University Center representation; Sharon Gallagher will make contact for
Community College representation.
The Executive Board with the assistance of Sharon Gallagher will narrow the field to
the top 10 or fewer candidates, rank-ordered, by reviewing
applications, and telephone or personal interviews as needed. The Board will then
present this evaluation to the broader Search Committee for review and confirmation
of selection of finalists. The full Search
Committee will select finalists for interview from among the top 10. In case of
disagreement on selection of finalists for interview, the Executive Board will be
ultimately responsible for the decision.
For interviews of finalists, the Search Committee will be broken into two groups.
A preliminary schedule for interviews includes a facilities tour (45 min.), meeting
with VP (30 min.), meeting with CSSC Staff (45-60 min.), meeting with CC Director or
Asst. Director (30 min.), and meetings with each of the two Search Committee sub-
groups (60 min. each). Selected members of the Search Committee may accompany each
candidate to
lunch/dinner. Selected CSSC staff may be asked to accompany each candidate between
all meetings during the day.
Each interviewer will be required to submit an evaluation form for each candidate
interviewed immediately following the interview. This data will be input into an
evaluation matrix to assist in the evaluation process. An Expert Choice model may
also be used.
All expenses for candidates and for Search Committee members will be covered by the
CSSC and System.
6. Budget
CSSC Annual Report and Budget was presented and discussed. Ron Brown proposed staff
salary increases and the creation of two new assistant director positions for (1)
Academic and Administrative Support and (2) Systems and Communications. It was
proposed that the annual combined TC/CSSC membership fee be increased by $2,000 to
cover these expenses. The Board also discussed changes to the pre-paid "training
points" we include with combined TC/CSSC dues. In addition, Ron suggested we explore
linking membership fee to size of institution to some degree so that smaller campuses
would pay less than largest campuses. These issues will be brought to the full
Advisory Board for discussion.
The Executive Board unanimously approved the proposed salary increases under the
condition that the combined TC/CSSC annual membership fee is held at $33,000 and not
increased. To accomplish this, it may be necessary to reduce prepaid "training
points" by $2,000 per campus, from 5,000 "free" points to 3,000 points per year.
Sharon believes that this may not have a large impact on training delivered to
campuses, since many campuses are not currently using the full 5000 point allocation
annually.
The proposal to create two new assistant director positions was deferred. It was
agreed that the new Director of the CSSC should be given the
opportunity to address these organizational issues when he/she joins the staff.
IFR charges continue to impact CSSC revenue from Community Colleges. The decision
for reducing overhead charges lies with W. Anslow. It was agreed that these charges
run against the spirit of cooperative projects between State Operated campuses and
the Community Colleges.
At the full Advisory Committee meeting at Fall COA, we will solicit
participation in CSSC budget planning work from the membership-at-large.
7. Organizational Issues
We need to find a copy of the current CSSC by-laws. Please forward a copy to Bob
Wilbert.
We are exploring new names for the CSSC. We have solicited input but have not hit
a good name yet. Suggestions are welcome.
We discussed possible changes to membership structure. Should we include designated
positions for University Center and Community College
representatives on the Executive Board? It was agreed we should present to the full
Advisory Board the proposal to add one additional member to the Executive Board to
represent the Community Colleges, with term set to compliment existing "staggered"
terms.
8. Alpha
The CSSC's Alpha machine is up and running for training and testing. OSF support
needs are growing; Ultrix is being dropped. CSSC staff will meet with the SICAS
Center to determine support requirements and a transition schedule.
7. Other Business
The minutes of June 5, 1995 were reviewed, amended and approved.
Bob Wilbert announced that he has prepared letters of solicitation for participation
in two sub-committees for (1) CSSC scope of service and quality assessment and (2)
assistance with contract preparation and
negotiation. He will present this the CSSC Advisory Board and e-mail to COA Academic
and Administrative lists, the LAIP list, and the SUBOA
Technology Sub-Committee list.
A proposal was approved to purchase up to three cellular phones at
government rate of $12/month and $0.22/minute for selected CSSC staff for off-hour
support.
Ron announced that the new Oracle representative to SUNY is John Condon.
The Board briefly discussed opening CSSC membership to City University of New York
(CUNY) campuses. We will investigate further.
The meeting was adjourned at 6 p.m.
Respectfully Submitted,
Bill Davis
11.3 November 14, 1994
Common SUNY Support Center Executive Board
Meeting Minutes - November 14, 1994
Syracuse, New York
Meeting started at 5:30 PM
Present: E. Wilson, R. Ellis, P. Voninski, R. Lienhard, R. Brown, R. Wilbert,C.
Blunt, E. Spencer, D. Cummings, A. Dennis, K. Foley, J. McMahon, P. Wilson, M.A.
Corsetti, S. Gallagher
1. Minutes of the meetings of June 8, 1994 (reudi Lienhard), July 19, 1994 (Paul
Voninski) and October 17, 1994 (Bill Davis) were reviewed and approved.
2. IFR Fee: A decision was made to submit a letter to Vice Chancellor Hall concerning
the 15.5% fee that is required of the IFR for the Community Colleges. Could we be
exempted from this fee? The fee makes the CSSC membership less economical, if not
uneconomical, for the Community Colleges.
3. The CSSC draft Budget was reviewed.
Michael Notarious has been hired. A systems programmer candidate turned us down dues
to salary - the position is up to $40k. Existing salaries are no longer competitive
due to the three year UUP freeze, and we cannot bring new people in at salaries higher
than the ones already here.
The $20,748 charge for the IFR (50% of total) is eating into our reserve account.
No increase in combined CSSC/TC membership fees is sought. We are recommending
$28k/$15.4k plus a Training Center charge of $2k, plus $3k in training points. We
were previously at $26k for CSSC and $7k for the Training Center. Discussion took
place regarding the continuation of the joint CSSC/Training Center fee. It was
pointed out that a another group is making recommendations to Dr. Hall regarding
support and training, including the future of the Training Center. It was generally
agreed that we need to continue to link training to CSSC support per the original CPT
model, but for all 33 members. At the next meeting the Executive Board will evaluate
filling the position.
4. The CSSC Director's hiring was discussed.
The draft announcement was reviewed. We will be advertising on Nov 29th and Dec 6th
for Jan 3 receipt of resumes with interviews to begin in late January. Revisions were
made to the draft, adding budget dollars, RTC, and salary ranges.
The search committee will have five members from the CSSC, one from the Training
Center (Sharon Gallagher), one from the University Centers, one from the Community
Colleges (Bill Manuel?), one from Buffalo State, and one from Central Office (Chuck
Blunt). This group will advise the Executive Board, which will make the final
decision.
We are sending the announcement to the standard email list-servs, including CAUSE,
COA-ACAD, COATS, CSSC, UP-5 (done). The Buffalo State Affirmative Action Officer
wants to talk with the Committee.
5. Several software contracts were discussed.
Claris: A SUNY-wide contract with sales goals and increasing discounts at various
levels, but not penalties for not reaching targets, has been suggested by Claris.
Campuses would pay for products put into use in the previous quarter. CDs would
possibly be distributed to the campuses with journal transfers to Central Office used
to pay Claris. Discounts would be cut back when volume expectations are not met.
In the first year upgrades would be free. This is a very attractive package.
Asymetrics Toolbook: Virtually the same deal is available as for Claris. Pacer: A
terminal emulator is available for the Macintosh. Process: It is still possible for
campuses to get licenses for Process. Executive Software: We made our $40k quota for
the Diskeeper and related packages, so they will keep it open for us, if we want.
Wingra JNET: We are still getting billed for this. Should we go to FTP instead?
Each CSSC Exec Board member is to get a name to the Chair for membership on the (1)
Services Committee, and (2) the Contracts Committee. Bill Manuel and Dan Sidebottom
volunteered to participate. Bill Davis suggested that every campus should be in
charge of at least one contract which could be software or hardware.
6. Revision to the CSSC Bylaws was discussed.
Bob Wilbert has been reviewing the bylaws for necessary amendments regarding (a) the
committee structure, (b) additional Executive Board members to reflect new membership
patterns (ie. Community Colleges and University Centers), (c) BOA representation, and
(d) the new Director position.
Should the director report to Central Office (Chuck Blunt) functionally and to the
campus administratively as in the SICAS Center model? One person suggested that to
report to Central Office makes the person less free to stick up for the CSSC position.
The Executive Board leaned toward having the Director report to the CSSC, with the
personnel evaluation performed by Central Office (Chuck Blunt) together with the Chair
of the CSSC.
We are sending CSSC staff members to DECUS and a CSSC member.
7. Unbundling of CSSC membership fees:
There is some concern that the current fee structure is not equitable because two year
colleges and community colleges pay the same amount as University Centers. We are
considering this but do not have a position on it yet. We invite people to provide
opinions. It is a two edged sword: if the University Centers are asked to pay more,
they may back out. If the expectation is that smaller schools will pay less, then
they may back out if the expectation is unfulfilled. Should we wait for the new
Director to address this? Perhaps not, because the community colleges may back out.
We probably only have a six month window on this matter.
The meeting was adjourned at 8:15 PM by motion of Paul Voninski and second of Bill
Davis.
Minutes respectfully submitted by Eric Wilson
11.4 April 6, 1995
Common SUNY Support Center Executive Board
Meeting Minutes - April 6, 1995
Syracuse, New York
In attendance were R.Wilbert, Chair; C. Blunt, R. Brown, W. Davis, R.
Lienhard, W. Manuel, M. Pisa, P. Voninski, and E. Wilson.
There were some minor changes to the draft minutes of the November 14, 1994
meeting. The minutes were then accepted.
R. Wilbert started the meeting by noting that the CSSC faced major, complex
issues, as did the University, and that it was critical that they be
identified clearly. He also reported the following:
the proposed budget was approved by the membership via e-mail.
Changes to the By-Laws need to be distributed 10 days before being
voted on. The chair plans to do that in anticipation of a vote at the June
meeting. Therefore, changes should be submitted to the chair by the middle
of April.
The terms of two members of the Executive Board - Lienhard and
Wilbert end this June. Interested candidates need to be identified so that
a vote can be taken at the June meeting. Candidates will be solicited via
e-mail.
The main discussion centered around the future of the Support Center.
Its progress so far has been a great help to SUNY. It is now in
transition, requires a serious look at the past, at the present and the
future. It can't be all things to all people, requires a need to be open,
consider fiscal issues, relate to Educational Technology, forge closer
relationships with LAIP, SICAS and the Training Center.
Various models and levels of support were discussed. Core support
and service items need to be identified, pricing of support items, ways of
grouping and bundling support options, potential new customers, system
wide seed and R&D items, identify new architectures, consulting potential,
software distribution, etc.. Support Center staff training needs to be
considered.
Discussion on a new name for the Support Center was continued from the
previous meeting. A motion to adapt UNITE was made. It was not seconded. It
will be used for the time being.
The relationship with the Training Center was reviewed. The Training Center
will focus on general technical training and faculty development. Clearly a
continued close working relationship will be useful and necessary.
The budget was reviewed in depth.
IFR charges are applied to revenue received from Community
Colleges. The budget for '95-'96 expects to incur IFR charges of over
$30,000. Should these charges be required of Community Colleges, or be
absorbed by the Support Center. A motion to waive the IFR charges for the
fiscal year '95-'96 was made by R. Wilbert , seconded by E. Wilson. It
passed unanimously. C. Blunt may review the issue of IFR charges with W.
Anslow and will share feedback at the June meeting or earlier.
It is expected that there will be savings on DEC maintenance once
the new State contract is in place. Other items addressed were increases
for the Oracle contract and the Wingra /Jnet software.
Updates on the following were given:
the statewide TNT network is being phased out this year. BOCES will
be moving more into networking.
NYSERnet has a proposal from SUNY (Tom Neiss) to provide frame
relay for all campuses. This proposed network connectivity would allow
public IP to be run via NYSERNet, NYNEX and Sprint, while the SUNY internal
IP would continue to run on SUNYNet. Under this approach campuses would
also see more ISDN and dial-in services in each region. The SUNYNet
backbone would also be able to be used for compressed video.
Respectfully submitted,
Rudolf M. Lienhard
11.5 May 25, 1995
Common SUNY Support Center Executive Board
Meeting Minutes - May 25, 1995
Syracuse, New York
Attending: C Blunt, R. Brown, B Davis, S. Gallagher, R. Lienhard, P. Voninski, R.
Wilbert, E. Wilson.
1. Minutes to the April 6th, 1995 meeting were not ready for review at this time.
2. CSSC Administrative Issues:
a. name change
1. RW selected UNITE and was now having second thoughts and was now suggesting
that we consider, University Technology Exchange.
2. PV suggested that the SUNY UNITE sounded like a union slogan or name.
3. CB stated that the name suggested a changed mission.
4. RB stated that the CSSC staff at first was not impressed with the name, but
lately it had grown on them.
5. EW suggested that we use the name Information Technology Exchange Center or
ITEC.
6. PV made a motion that the Executive Board recommend the name ITEC to the full
Advisory Board for a vote, the motion was seconded by RL and the motion carried
(4 to 0).
b. call for additions to the CSSC Annual Report.
c. bylaw changes:
1. RW change 9.6 dial up to SUNYNet connection.
2. RB use of SUNYnet keeps our software distribution off the Internet -- we may
have to renegotiate with software vendors if we change the net connection for
software distribution.
3. CB need to change all references to the fiscal year to correspond to the SUNY
fiscal year (July 1 - June 30).
d. Executive Board Elections:
1. RW sent out two calls for nominations; RL will be a candidate for reelection
and RW will not stand for reelection.
e. membership:
1. RB stated that Cortland is dropping their Oracle support -- RB will contact
their Director and ask them what they want to do; GCC is also dropping Oracle
support and CB will contact their VP about that.
2. Carey Hatch had sent e-mail with questions about CSSC providing VMS support for
LAIP campuses that are not now members of the CSSC; RB stated that it would
cost $4,000 to $5,000 per LAIP site that were not now CSSC members; RB will
draft a letter about these charges for these LAIP campuses and present it at
the June Advisory Board meeting.
3. The question was raised about the possibility of CUNY membership in the CSSC -
- do we want to proceed with this? RB said we should proceed, but it would
require more support staff if we moved in this direction; EW voiced the concern
that members were getting less for their membership; PV suggested that if we
can reduce costs, then CSSC members would see a benefit from expanding to
include CUNY; CB suggested that at this moment in time, we should focus on
providing support to SUNY campuses -- let the budget settle first and then make
some informal contacts with CUNY.
f. budget update:
1. FY 95-96 -- reflects Cortland going to a limited membership and GCC dropping
support stated RB. He went on to state that the CSSC membership numbers had
stabilized.
3. Contract issues:
a. review of contract update list that was faxed to Board members.
b. The issue of problems with Entex and the need to get real DEC quotes was
discussed. RB suggested if you are having problems in this area send him e-mail.
c. CB stated that we are pressing forward for NYSERNet membership until such time
as we find that that may not be possible.
d. PV discussed a possible Claris/SUNY contract and stated he would check with Penny
Wilson at Central to determine the status of that potential contract.
e. RB discussed disk and tape components from RA Tech -- cost has increased
dramatically -- go with Storage Works for savings.
4. Organizational Issues:
a. RW suggested taking 3 days at the end of June and concentrating on issues related
to improving service and support; questions like are there better approaches to
providing services and better ways to support our members will be examined.
b. SG discussed the evolution and future of the Training Center and presented the
following overview:
CSSC-----------\
LAIP-----------\\
SICAS----------\\\
BOA------------/// Training and Development
Faculty--------//
Physical Plant-/
Questions concerning this discussion:
BD stated that we should compare our costs with that of private provider of
training; EW asked why the Training Center did not evolve into a profit center
and with more courses; RW asked about where this all fits within SUNY?
RB stated that the CSSC is not where the bulk of training is going to be held and
with the new technology we are going to need more training.
a. Core vs non-core products:
RB reviewed his definition of organizational and support issues related to the
CSSC and what can be supported.
BD state that we need to define what we will support!
RW thought that we might consider a fee structure change that is suggested in RB
proposal. He further pressed his call for a 3-day retreat at the end of June and
asked if we want this? He also asked that the Board members get back to him on
this proposal for a 3-day meeting.
EW made a motion to hold the meeting, the motion was seconded by RL and the motion
was approved.
RB stated that the staff of the CSSC was concerned about where the Board was going
with reorganization -- he stated that the staff needs to know about the future
direction of the Center.
The open part of the meeting ended and the Executive Board members meet separately
to discuss issues related to the appointment of a Director for the CSSC.
Minutes submitted by Paul Voninski.
11.6 June 4, 1995
Common SUNY Support Center Executive Board
Meeting Minutes - June 4, 1995
Syracuse, New York
In attendance: Charles Blunt, Ron Brown, Bill Davis (recording), Ruedi Lienhard,
Robert Wilbert (presiding). Guests: David Cummings, Ann Dennis, Jerry Silverschatz,
Rob Smith, Betty Spencer.
The meeting was called to order at 6:45 p.m.
1. Preparation for Advisory Committee Meeting
Bob Wilbert presented the agenda for the upcoming meeting of the CSSC Advisory
Committee. In discussion of the Executive Board, the following points were raised.
Budget and By-law updates will be presented to the Advisory Committee as previously
agreed by the Executive Board. Executive Board composition will change: Bob
Wilbert's term is complete and he will not stand for re-election. Ruedi Lienhard's
term is complete and he will stand for re-election; a Community College representative
will be elected if this new position is created with confirmation of changes in the
By-Laws. The CSSC Director search is still in progress. Mike Pisa will update the
Advisory Committee on the status of the Jnet/Wingra contract. We will solicit
comments from members regarding the CSSC's relation to the SUNY Training Center and
how training should be handled. We will solicit participation for the two new
standing committees to be created if the By-Law changes are approved by the
membership.
2. Preparation for Planning Retreat
Bob discussed plans for a CSSC planning retreat tentatively scheduled for June 21
through June 23. The Executive Board and other interested individuals are encouraged
to participate. We are currently working out the details on agenda and format for
the meeting. We would like to begin with a general "problem solving" discussion lead
by an outside presenter to help us focus subsequent discussion and planning.
3. CSSC Business Update
A. VMS Support for LAIP Campuses
The CSSC received a request from Carey Hatch to create a package of support
appropriate for small LAIP campuses. Ron Brown created two packages for "Basic" and
"Enhanced" support for review by the Executive Board. As a result of discussion, Ron
will revise requirements and limits to support of the new packages and present the
proposals to Carey for review.
B. Limited Revised Oracle Pricing
Ron recommended that the CSSC price for "Oracle Only" support be reduced slightly for
a few campuses. The price reduction is intended to bring the CSSC's price in line
with direct pricing from Oracle. Ron was authorized to make minor adjustments on a
campus-by-campus basis as needed.
C. New Software Options
Ron polled the Executive Board to assess interest in two possible software contracts,
for MacHTTP for World Wide Web serving, and for some sort of robust "VT" terminal
emulation program which would work with multiple kinds of network connection. He will
poll the Advisory Committee.
D. Annual Report Distributed
Betty Spencer distributed copies of the 1994-95 CSSC Annual Report to the Executive
Board for review and approval. They will be distributed to the Advisory Committee
at the upcoming meeting.
4. Discussion with CSSC Staff
CSSC staff in attendance submitted a list of questions for the Executive Board. The
Committee and CSSC Staff reviewed the list and discussed a subset of questions
selected by the CSSC staff (as time allowed). The entire list of questions will be
included for discussion at the upcoming CSSC planning retreat.
5. Search for position of Director of CSSC
In closed session, the members of the Executive Board reviewed the status of the
ongoing search for a new Director for the CSSC. We will make a progress report to
the Advisory Committee and hope to complete the search and announce our selection of
a Director within a few weeks.
Respectfully submitted,
Bill Davis
SUNY Geneseo
12 Available Software
12.1 Digital Software
For a complete list of software products available sign on the CSSC system (sbscva)
and type: SOFTWAREA. Directions will then be given to get a list of all software
products available.
12.2 Oracle Products
Abstract: This contains a report of the current available
release numbers of all Oracle products on all platforms.
Keywords: PRODUCT VERSION RELEASE AVAILABILITY
______________________________________________________________________________
PRODUCT RELEASE AVAILABILITY REPORT
Generated 5.3.1995 by Jon Kostiner, Online Support Group
Platform and OS Product Release
__________________________ _________________________________ ___________
APPLE MAC OS FORMS V4.0 PATCH V4.0.13.16.4
NET V2.0 KIT V2.0.15.0.0C
TCP/IP V2.0 KIT V2.0.15.0.1
TCP/IP V1.2 V1.2.7
DEC ALPHA AXP OPENVMS ADA V1.6 V1.6.4.2
ASYNC V1.2 V1.2.13.5
BOOK V1.0 V1.0.5.5.2.1
BROWSER V1.0 V1.0.9.9.2
C V1.6 V1.6.4.2
C V2.0 V2.0.3.2
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.4.2
DATA QUERY V3.1 V3.1.0.6.3
DECNET V1.2 V1.2.19.7
DECNET V2.1 V2.1.3.0.0
DICTIONARY V5.0 V5.0.22.9.1
DISTRIBUTED OPTION V7.1 V7.1.3.2
FORMS V4.0 V4.0.12.4.3
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.4.2
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.1
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.2.1
GRAPHICS V2.0 V2.0.9.5.1
MAIL SERVER V1.1 V1.1.3.8.3
MODULE C V1.0 V1.0.3.0.0
NET V1.2 V1.2.19.3
NET V2.1 V2.1.3.0.0
OFFICE SERVER V2.0 V2.0.14.7.1
PARALLEL QUERY OPTION V7.1 V7.1.3.2
PARALLEL SERVER OPTION V7.1 V7.1.3.2
PASCAL V1.6 V1.6.4.2
PLI V1.6 V1.6.4.2
PLUS V3.1 V3.1.3.1.3
RDBMS FIX V7.1 7.1.3.4
RDBMS V7.1 V7.1.3.2
REPORTS V2.0 V2.0.13.12.1
REPORTWRITER V1.1 V1.1.14.16
SERVER MANAGER V2.0 V2.0.3.0.0
TCP/IP V1.2 V1.2.9.6.8
TCP/IP V2.1 V2.1.3.0.0
TEXTRETRIEVAL V2.0 V2.0.8.6.1
DEC ALPHA AXP OSF/1 ADA V1.6 V1.6.7.0.0
BROWSER V1.0 1.0.9.10.2
C V1.6 V1.6.7.0.0
C V2.0 V2.0.6.0.0
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.7.0.0
DATA QUERY V3.1 V3.1.0.7.1
DECNET V1.2 V1.2.18.2.1
DECNET V2.1 V2.1.6.1.0
DISTRIBUTED OPTION V7.1 V7.1.6.2.0
FORMS V4.0 V4.0.13.17.2
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.7.0.0
GRAPHICS V2.0 V2.0.10.4.2
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE FOR ADA V1.0 V1.0.6.0.0
MODULE FOR C V1.0 V1.0.6.0.0
NET V1.2 V1.2
NET V2.1 V2.1.6.1.0
OFFICE CLIENT V2.0 V2.0.14.7.1
OFFICE SERVER V2.0 V2.0.14.7.1
PARALLEL QUERY OPTION V7.1 V7.1.6.2.0
PLUS V3.1 V3.1.3.7.1
RDBMS V7.1 V7.1.6.2.0
REPORTS V2.0 V2.0.14.6.2
REPORTWRITER V1.1 V1.1.14.15.1
SERVER MANAGER V2.0 V2.1.3.0.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.6.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.2
DEC ALPHA OPENVMS OFFICE CLIENT V2.0 V2.0.14.7.1
DEC ALPHA OSF/1 ASYNC V2.1 V2.1.6.0.0
BOOK V2.0 V2.0.4.6.2
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.1.8.0.2
DESIGNER V1.1 V1.1.22.0.2
DICTIONARY V5.1 V5.1.8.0.2
FORMS GENERATOR V3.0 V3.0.8.0.0
FORMS GENERATOR V4.0 V4.0.8.0.0
REPORTS GENERATOR V2.0 V2.0.8.0.0
SECURE NETWORK SERVICES V1.0 V1.0.3.0.1
SYMETRIC REPLICATION FACILITY V7.1 V7.1.6.2.0
DEC RISC ULTRIX 32 ADA V1.6 V1.6.5.0.0
BOOK V2.0 V2.0.4.6.2
BROWSER V1.0 V1.0.9.10.2
C V1.6 V1.6.5.0.0
C V2.0 V2.0.4.0.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.0.22.9.0
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.5.0.0
DATA QUERY V3.1 V3.1.0.7.1
DECNET V1.2 V1.2.18.2.1
DECNET V2.1 V2.1.4.1.0
DESIGNER V1.1 V1.1.21.8.0
DICTIONARY V5.0 V5.0.22.9.0
DISTRIBUTED OPTION V7.1 V7.1.4.1.1
FORMS V4.0 V4.0.13.17.2
FORMS WITH MENU V3.0 V3.0.16.12.8
FORTRAN V1.6 V1.6.5.0.0
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.0
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.2.0
GRAPHICS V2.0 V2.0.10.4.2
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
NET V1.2 V1.2
NET V2.1 V2.1.4.1.0
PARALLEL QUERY OPTION V7.1 V7.1.4.1.1
PLUS V3.1 V3.1.3.5.1
RDBMS V7.1 V7.1.4.1.1
REPORTS V2.0 V2.0.14.6.2
REPORTWRITER V1.1 V1.1.14.15.1
SERVER MANAGER V2.0 V2.0.3.0.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.4.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.2
DEC VAX VMS ADA V1.6 V1.6.4.2
ASYNC V1.2 V1.2.13.5
BOOK V1.0 V1.0.5.5.2.1
BROWSER V1.0 V1.0.9.9.2
C V1.6 V1.6.4.2
C V2.0 V2.0.3.2
CASE CLIENT BUNDLE *LICENSE ONLY* NA V5.0
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.4.2
DATA QUERY V3.1 V3.1.0.6.3
DECNET V1.2 V1.2.19.7
DECNET V2.1 V2.1.3
DESIGNER V1.1 V1.1.21.8.1
DICTIONARY V5.0 V5.0.22.9.1
DISTRIBUTED OPTION V7.1 V7.1.3.2
FORMS V4.0 V4.0.12.4.3
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.4.2
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.1
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.2.1
GRAPHICS V2.0 V2.0.9.5.1
MODULE C V1.0 V1.0.3.0.0
MODULE FOR ADA V1.0 V1.0.1
MODULE LANGUAGE V6.1 V6.1
NET V1.2 V1.2.19.3
NET V2.1 V2.1.3
OFFICE CLIENT V2.0 V2.0.14.7.1
OFFICE SERVER V2.0 V2.0.14.7.1
PARALLEL QUERY OPTION V7.1 V7.1.3.2
PARALLEL SERVER OPTION V7.1 V7.1.3.2
PASCAL V1.6 V1.6.4.2
PLI V1.6 V1.6.4.2
PLUS V3.1 V3.1.3.1.3
PRECOMPILER FOR DEC ADA V6.1 V6.1
PRECOMPILER FOR DEC C V6.1 V6.1
PRECOMPILER FOR DEC COBOL V6.1 V6.1
PRECOMPILER FOR DEC FORTRAN V6.1 V6.1
RDBMS FIX V7.1 V7.1.3.4
RDBMS V7.1 V7.1.3.2
REPORTS V2.0 V2.0.13.12.1
REPORTWRITER V1.1 V1.1.14.16
SERVER MANAGER V2.0 V2.0.3.0.0
TCP/IP V1.2 V1.2.9.6.8
TCP/IP V2.1 V2.1.3
TEXTRETRIEVAL V2.0 V2.0.8.6.1
DG AVIION DG UX ADA V1.6 V1.6.7.0.0
ASYNC V1.2 V1.2.13.2.1
BOOK V2.0 V2.0.4.6.2
BROWSER V1.0 V1.0.9.10.2
C V1.6 V1.6.7.0.0
C V2.0 V2.0.6.0.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 CDE 1 PROD 3
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.0.22.9.0
CDE TOOLS BUNDLE *LICENSE ONLY* NA CDE 1 PROD 3
COBOL V1.6 V1.6.7.0.0
DATA QUERY V3.1 V3.1.0.7.1
DESIGNER V1.1 V1.1.21.8.1
DESIGNER V1.1 V1.1.22.0.2
DICTIONARY V5.0 V5.0.22.9.0
DICTIONARY V5.1 V5.1.8.0.2
DISTRIBUTED OPTION V7.1 V7.1.6.2.0
FORMS GENERATOR V3.0 V3.0.8.0.0
FORMS GENERATOR V4.0 V4.0.8.0.0
FORMS V4.0 V4.0.13.17.2
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.7.0.0
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.0
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.2.0
GRAPHICS V2.0 V2.0.10.4.2
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE C V1.0 V1.0.6.0.0
MULTIPROTOCOL INTERCHANGE V2.1 V2.1.1.0.0
NET V1.2 V1.2
NET V2.1 V2.1.6.1.0
OFFICE CLIENT V2.0 V2.0.13.3.0
OFFICE INTEROPERABILITY PATCH V2.0 F V2.0.13.3.0
OFFICE SERVER V2.0 V2.0.13.3.0
PARALLEL QUERY OPTION V7.1 V7.1.6.2.0
PARALLEL SERVER OPTION V7.1 V7.1.6.2.0
PLUS V3.1 V3.1.3.7.1
RDBMS V7.1 V7.1.6.2.0
REPORTS GENERATOR V2.0 V2.0.8.0.0
REPORTS V2.0 V2.0.14.11.1
REPORTWRITER V1.1 V1.1.14.15.1
SECURE NETWORK SERVICES V1.0 V1.0.0.0.0
SERVER MANAGER V2.1 V2.1.3.0.0
SPX/IPX V1.2 V1.2.7.9.2
SPX/IPX V2.1 V2.1.6.1.0
SYMETRIC REPLICATION FACILITY V7.1 V7.1.6.2.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.6.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.2
HP 98XX HP UX ADA V1.5 (VADS) *4mm DAT ONLY* V1.5.10
ADA V1.6 V1.6.7.0.0
ASYNC V1.2 V1.2.13.2.1
BOOK V2.0 V2.0.4.6.2
BROWSER V1.0 V1.0.9.10.2
C V1.6 V1.6.7.0.0
C V2.0 V2.0.6.0.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.1.8.0.2
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.7.0.0
DATA QUERY V3.1 V3.1.0.7.1
DECNET V2.1 V2.1.6.1.0
DESIGNER V1.1 V1.1.21.8.1
DESIGNER V1.1 V1.1.22.0.2
DICTIONARY V5.0 V5.0.22.9.0
DICTIONARY V5.1 V5.1.8.0.2
DISTRIBUTED OPTION V7.1 V7.1.6.2.0
FORMS GENERATOR V3.0 V3.0.9.0.0
FORMS GENERATOR V4.0 V4.0.8.0.0
FORMS V4.0 V4.0.13.17.2
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.7.0.0
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.0
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.2.0
GRAPHICS V2.0 V2.0.10.3.0
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE C V1.0 V1.0.6.0.0
NET V1.2 V1.2
NET V2.1 V2.1.6.1.0
OFFICE CLIENT V2.0 V2.0.14.7.1
OFFICE SERVER V2.0 V2.0.14.7.1
PARALLEL SERVER OPTION V7.1 *4MM DAT V7.1.4.1.0
PASCAL V1.6 V1.6.7.0.0
PLUS V3.1 V3.1.3.7.1
RDBMS V7.1 V7.1.6.2.0
REPORTS GENERATOR V2.0 V2.0.8.0.0
REPORTS V2.0 V2.0.14.6.2
REPORTWRITER V1.1 V1.1.14.15.1
SERVER MANAGER V2.0 V2.1.3.0.0
SPX/IPX V1.2 V1.2.7.9.1
SPX/IPX V2.1 V2.1.6.1.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.6.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.2
IBM 370 390 MVS C V1.6 V1.6.5.0.0
CICS ATTACH V2.1 V2.1
COBOL V1.6 V1.6.5.0.0
DECNET V1.2 V1.2.7.2.0
DECNET V1.2 *FOR GATEWAYS* V1.2.7.2.1
DICTIONARY V5.0 V5.0.22.9.1
DISTRIBUTED OPTION V7.1 V7.1.4.1.40
FORMS WITH MENU V2.3 V2.3.31.14.5
FORMS WITH MENU V3.0 V3.0.16.12.5
FORTRAN V1.6 V1.6.5.0.0
MAIL SERVER V1.1 V1.1.3.9.2
MVS CLIENT V1.1 V1.1
NET V1.7 V1.7
NET V1.7 *FOR GATEWAYS* V1.7.2
NET V2.1 V2.1.4.0.40
NET V2.1 *FOR GATEWAYS* V2.1.4.0.40
PARALLEL QUERY OPTION V7.1 V7.1.4.1.40
PLI V1.6 V1.6.5.0.0
PLUS V3.1 V3.1.3.5.50
RDBMS FIX V7.1 V7.1.4.1.40
RDBMS V7.1 V7.1.4.1.10
REPORTS V2.0 V2.0.13.12.0
REPORTWRITER V1.1 V1.1.14.14.5
SECURE NETWORK SERVICES V1.0 V1.0.0.1
SERVER MANAGER V2.0 V2.0.3
TCP/IP V1.1 V1.1.7.2.6
TCP/IP V1.1 *FOR GATEWAYS* V1.1.7.2.6
TCP/IP V2.1 V2.1.4.0.40
TCP/IP V2.1 *FOR GATEWAYS* V2.1.1.0.40
TEXTRETRIEVAL V2.1 V2.1.1.0.51
VTAM V1.2 V1.2.7.2.0
VTAM V1.2 *FOR GATEWAYS* V1.2.7.2.0
IBM 370 390 VM RDBMS FIX V7.0 V7.0.15.4.51
IBM RS 6000 AIX ADA V1.6 V1.6.7.0.0
ADA V1.6 PATCH FOR VADS 6.2 *8mm CAR V1.6.4.0.1
ASYNC V1.2 V1.2.13.2.1
BOOK V2.0 V2.0.4.6.2
BROWSER V1.0 V1.0.9.10.2
C V1.6 V1.6.7.0.0
C V2.0 V2.0.6.0.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.0.22.9.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.1.8
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
CDE TOOLS FIX V4.0 V4.0.13.17
COBOL V1.6 V1.6.7.0.0
DATA QUERY V3.1 V3.1.0.7.1
DECNET V1.2 V1.2.18.2.1
DECNET V2.1 V2.1.6.1.0
DESIGNER V1.1 V1.1.21.8.1
DESIGNER V1.1 V1.1.22
DICTIONARY V5.0 V5.0.22.9.0
DICTIONARY V5.1 V5.1.8
DISTRIBUTED OPTION V7.1 V7.1.6.2.0
FORMS GENERATOR V4.0 V4.0.8
FORMS V4.0 V4.0.13.17.3
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.7.0.0
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.0
GENERATOR FOR REPORTWRITER PLUS V1.0.9.2.0
GRAPHICS V2.0 V2.0.10.4.2
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE C V1.0 V1.0.6.0.0
MODULE FOR ADA V1.0 V1.0.6.0.0
NET V1.2 V1.2
NET V2.1 V2.1.6.1.0
OFFICE CLIENT V2.0 V2.0.14
OFFICE SERVER V2.0 V2.0.14
PARALLEL QUERY OPTION V7.1 V7.1.6.2.0
PARALLEL SERVER OPTION V7.1 V7.1.6.2.0
PLUS V3.1 V3.1.3.7.1
RDBMS V7.1 V7.1.6.2.0
REPORTS GENERATOR V2.0 V2.0.8
REPORTS V2.0 V2.0.14.7.0
REPORTWRITER V1.1 V1.1.14.15.1
SECURE NETWORK SERVICES V1.0 V1.0.0.0.0
SERVER MANAGER V2.1 V2.1.3.0.0
SPX/IPX V1.2 V1.2.7.9.1
SPX/IPX V2.1 V2.1.6.1.0
SYMMETRIC REPLICATION FACILITY V7.1 V7.1.6.2.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.6.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.1
PC 286 386 WINDOWS NET W/TCPIP V1.1 KIT V1.1.7.10
NET W/TCPIP V1.1 KIT V1.1.7.6
PC 386 486 WINDOWS CARD DEPLOYMENT V1.1 KIT V1.1.1.5
DESKTOP CLIENT BUNDLE CDE BROWSER PR V4.0.13.15.0
DESKTOP RUNTIME CDE TOOLS PROMOTION V4.0.13.15.0
FORMS V4.0 KIT 3.5 MEDIA ONLY V4.0.13.15.0
GRAPHICS V2.0 KIT 3.5 MEDIA ONLY V2.0.10.4.0A
NET V2.0 KIT V2.0.14.0
NET W/SPX IPX V1.1 KIT V1.1.2.2.1
ODBC DRIVER V1.1 KIT V1.1
REPORTS V2.0 KIT 3.5 MEDIA ONLY V2.0.14.0.17
SPX V2.0 KIT (NET NOT INCLUDED) V2.0.15.0.5
TCP/IP ADAPTER V2.0 KIT (NET NOT INC V2.0.15.0.4
PC OS 2 CASE BUNDLE V5.0 *V7 & V6 COMPATIBLE V5.0.22.7.0
CASE BUNDLE V5.1 V5.1.8.0.0
CASE DESIGNER DOC KIT FOR V5.1 CASE V5.1
COBOL V1.3 KIT V1.3.17.0.4
COBOL V1.5 KIT V1.5.9.0.1B
DESIGNER V1.1 V1.1.19.11D
DESIGNER V1.1 V1.1.19.14
DICTIONARY V5.0 V5.0.22.7.0
DICTIONARY V5.1 V5.1.8.0.0
GEN FOR FORMS V4.0 UPGRADE KIT V4.0.8.0.0
GEN FOR REPORTS V2.0 UPGRADE KIT V2.0.8.0.0
GENERATOR FOR FORMS MENU V2.0 UPGRAD V2.0.7.2.5
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.8.2.5
NET W/ DECNET V2.0 KIT V2.0.15.0
NET W/ NETBIOS V2.0 KIT V2.0.15.1
NET W/ SPX IPX V1.1 CLIENTS KIT V1.1.1.1
NET W/DECNET V1.2 SERVER KIT V1.2.10.6
NETBIOS V1.1 KIT V1.1.1.2
NETBIOS V2.0 Kit (NET NOT INCLUDED) V2.0.15.1
Net W/ DECNET V1.2 Kit V1.2
PLUS V3.1 KIT OS 2 V2.X V3.1.1.9.2A
RDBMS V6.0 KIT OS 2 V2.X V6.0.37.6.0
RDBMS V6.0 KIT UPGRADE OS/2 V2.X V6.0.37.6.0
SERVER LAN ED. V7.0 W/NETBIOS PROTOC V7.0.16.6.0
SERVER UPGRADE V6.0 LAN EDITION W/ N V6.0.37.6.0
SERVER UPGRADE V6.0 NETWARE ED. W/ S V6.0.37.6.0
SERVER V6.0 KIT UPGRADE OS/2 V2.X V6.0.37.6.0
SERVER V6.0 NETWARE ED. W/ SPX/IPX P V6.0.36
T&DB V6.0 FOR OS 2 V2.X UPGRADE V6.0.37.6.0
TOOLS - DEVELOPER LICENSE V6.0.37 V6.0.37.0
TOOLS V6.0 KIT V6.0.37.0
TOOLS V6.0 KIT V6.0A
WORKGROUP SERVER V7.0 (ALL PROTOCOLS V7.0.16.6.3
PC WINDOWS BOOK V2.1 V2.1.1.1.0
BROWSER ADMIN. EDITION V2.0 V2.0.6.3.1
BROWSER EXTENDED EDITION V2.0 V2.0.6.3.1
BROWSER USER EDITION V2.0 V2.0.6.3.1
BROWSER V1.0 KIT V1.0.9.10.0A
BROWSER V2.0 FIX *3.5" ONLY* V2.0.6.3.1
C V1.5.10 KIT V1.5.10.0.3
C V1.5.9 KIT V1.5.9
CASE BUNDLE WIN V5.1 KIT V5.1.8.0.0
CASE*DICTIONARY LOAD AND UNLOAD UTIL V2.0
CDE TOOLS BUNDLE *LICENSE ONLY* CDE2 CDE2
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0.13.15.0
DECNET V2.0 KIT (NET NOT INCLUDED) V2.0.15.0.4
DESIGNER/2000 REL1 RELEASE1
DEVELOPER/2000 REL1 RELEASE1
DEVELOPER/2000 V4.5 RELEASE1
FORMS V4.5 V4.5.5.3.9
GLUE V1.1 KIT V1.1
GRAPHICS V2.0 KIT V2.0.10.4.0A
GRAPHICS V2.5 V2.5.4.1.0
NAMED PIPES V1.1 KIT V1.1.1.5
NAMED PIPES V2.0 KIT (NET NOT INCLUD V2.0.15.0.4
NAMED PIPES V2.1 V2.1.4.1.3
NET V2.0 KIT V2.0.15.0.3
NET V2.1 V2.1.4
NET W/ DECnet ADAPTER V2.0 V2.0.15.0.4
NET W/ LU6.2 V2.0 ADAPTER V2.0.15.0.3
NET W/ NAMED PIPES ADAPTER V2.0 KIT V2.0.15.0.4
NET W/ NAMED PIPES V1.1 KIT V1.1.1.5
NET W/ SPX/IPX ADAPTER V2.0 V2.0.15.0.3
NET W/TCPIP ADAPTER V2.0 V2.0.15.0.4
NETBIOS V2.1 V2.1.4.1.3
OBJECTS FOR OLE V1.0 *3.5" ONLY* V1.0.42.0
OFFICE MANAGER V2.1 V2.1.8
OFFICE V2.0 KIT V2.0.14.6.70
OFFICE V2.1 V2.1.8.0.0
PERSONAL ORACLE V7.1 V7.1.4.1.0
PERSONAL ORACLE V7.1 (RDBMS) V7.1.4.1.0
PLUS V3.1 V3.1.3.5.4
PLUS V3.1 KIT V3.1.2.2.6
PROCEDURE BUILDER V1.5 V1.5.2.9.0
REPORTS FIX V2.0 V2.0.14.0.20
REPORTS V2.0 V2.0.14.0.20
REPORTS V2.5 V2.5.2.1.5
SECURE NETWORK SERVICES V1.0 *3.5" O V1.0.0.0.1
SERVER MANAGER V2.0 V2.0.4
SPX/IPX V2.1 V2.1.4.1.3
TCP/IP V2.1 V2.1.4.1.3A
TEXTRETRIEVAL V2.1 KIT V2.1.3
TEXTRIEVAL V2.0 KIT V2.0.8.6.2
SPARC SOLARIS 2 C V1.6 V1.6.4.0.0
C V2.0 V2.0.3.0.0
DISTRIBUTED OPTION V7.1 V7.1.3.0.0
FORMS WITH MENU V3.0 V3.0.16.12.9
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE C V1.0 V1.0.3.0.0
NET V1.2 V1.2
NET V2.1 V2.1.3.0.0
PARALLEL QUERY OPTION V7.1 V7.1.3.0.0
PLUS V3.1 V3.1.3.4.1
RDBMS V7.1 V7.1.3.0.0
REPORTWRITER V1.1 V1.1.14.13.1
SERVER MANAGER V2.0 V2.0.3.0.0
TCP/IP V1.2 V1.2.7.7.1
TCP/IP V2.1 V2.1.3.0.0
SPARC SUN OS ADA V1.5 V1.5.9.0.1
ASYNC V1.2 V1.2.13.2.1
C V1.5 V1.5.10.1.0
C V1.5 V1.5.9.0.1
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.0.22.8.1
COBOL V1.5 V1.5.9.0.1
DECNET V2.0 V2.0.14.0.0
DESIGNER V1.1 V1.1.21.8.0
DICTIONARY V5.0 V5.0.22.8.1
DISTRIBUTED OPTION V7.0 V7.0.15.4.0
DISTRIBUTED OPTION V7.0 V7.0.16
FORMS WITH MENU V3.0 V3.0.16.12.7
FORTRAN V1.5 V1.5.9.0.1
GENERATOR FOR FORMS MENU V2.0 V2.0.8.0.2
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.0.2
MAIL CLIENT V1.1 V1.1.3.9.1
MAIL SERVER V1.1 V1.1.3.9.1
MULTIPROTOCOL INTERCHANGE V2.0 V2.0.14.0.0
NET V1.2 V1.2
NET V2.0 V2.0.14.0.0
NET V2.0 V2.0.15.0.0
PLUS V3.1 V3.1.2.3.1
RDBMS V7.0 V7.0.15.4.0
RDBMS V7.0 V7.0.16.4.0
REPORTWRITER V1.1 V1.1.14.9.1
SPX/IPX V2.0 V2.0.14.0.0
TCP/IP V1.2 V1.2.7.2
TCP/IP V1.2 V1.2.7.7.1
TCP/IP V2.0 V2.0.15.0.0
TEXTRETRIEVAL V2.0 V2.0.8.5.0
SUN 4 SOLARIS 2 ADA V1.6 1.6.7.0.0
ASYNC V1.2 V1.2.13.2.1
ASYNC V2.1 V2.1.6.1.0
BOOK V2.0 V2.0.4.6.2
BROWSER V1.0 V1.0.9.10.2
C V1.6 V1.6.7.0.0
C V2.0 V2.0.6.0.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 5.0.22.9.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.1.8.0.2
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.7.0.0
DATA QUERY V3.1 V3.1.0.7.1
DECNET V2.1 V2.1.6.1.0
DESIGNER V1.1 V1.1.21.8.1
DESIGNER V1.1 v1.1.22.0.2
DICTIONARY V5.0 V5.0.22.9.0
DICTIONARY V5.1 V5.1.8.0.2
DISTRIBUTED OPTION V7.1 V7.1.6.2.0
FORMS GENERATOR V4.0 V4.0.8
FORMS V4.0 V4.0.13.17.2
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.7.0.0
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.0
GENERATOR FOR REPORTWRITER PLUS V1.0 V1.0.9.2.0
GRAPHICS V2.0 V2.0.10.4.2
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE FOR ADA V1.0 V1.0.6.0.0
MODULE FOR C V1.0 V1.0.6.0.0
NAMED PIPES V2.1 V2.1.6.1.0
NET V1.2 V1.2
NET V2.1 V2.1.6.1.0
OFFICE CLIENT V2.0 V2.0.14
OFFICE SERVER V2.0 V2.0.14
PARALLEL QUERY OPTION V7.1 V7.1.6.2.0
PLUS V3.1 V3.1.3.7.1
RDBMS V7.1 V7.1.6.2.0
REPORTS GENERATOR V2.0 V2.0.8
REPORTS V2.0 V2.0.14.8.0
REPORTWRITER V1.1 V1.1.14.15.1
SECURE NETWORK SERVICES V1.0 V1.0.1.1.0
SERVER MANAGER V2.1 V2.1.3.0.0
SPX/IPX V2.1 V2.1.6.1.0
SYMETRIC REPLICATION FACILITY V7.1 V7.1.6.2.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.6.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.2
SUN 4 SUN OS ADA V1.6 V1.6.7.0.0
ASYNC V1.2 V1.2.13.2.1
ASYNC V2.1 V2.1.6.1.0
BOOK V2.0 V2.0.4.6.2
BROWSER V1.0 V1.0.9.10.2
C V1.6 V1.6.7.0.0
C V2.0 V2.0.6.0.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.0.22.9.0
CASE CLIENT BUNDLE *LICENSE ONLY* V5 V5.1
CDE TOOLS BUNDLE *LICENSE ONLY* V4.0 V4.0
COBOL V1.6 V1.6.7.0.0
DATA QUERY V3.1 V3.1.0.7.1
DECNET V2.1 V2.1.6.1.0
DESIGNER V1.1 V1.1.21.8.1
DESIGNER V1.1 V1.1.22.0.2
DICTIONARY V5.0 V5.0.22.9.0
DICTIONARY V5.1 V5.1.8.0.2
DISTRIBUTED OPTION V7.1 V7.1.6.2.0
FORMS GENERATOR V4.0 V4.0.8.0.0
FORMS V4.0 V4.0.13.17.2
FORMS WITH MENU V3.0 V3.0.16.12.9
FORTRAN V1.6 V1.6.7.0.0
GENERATOR FOR FORMS MENU V2.0 V2.0.8.2.0
GENERATOR FOR REPORTWRITER PLUS V1.0 1.0.9.2.0
GRAPHICS V2.0 V2.0.10.4.2
MAIL CLIENT V1.1 V1.1.3.9.2
MAIL SERVER V1.1 V1.1.3.9.2
MODULE C V1.0 V1.0.6.0.0
MODULE FOR ADA V1.0 V1.0.6.0.0
MULTIPROTOCOL INTERCHANGE V2.1 V2.1.1.0.0
NAMED PIPES V2.1 V2.1.6.1.0
NET V1.2 V1.2
NET V2.1 V2.1.6.1.0
OFFICE CLIENT V2.0 - MOTIF V2.0.14.7
OFFICE SERVER V2.0 V2.0.14.7
PARALLEL QUERY OPTION V7.1 V7.1.6.2.0
PLUS V3.1 V3.1.3.7.1
RDBMS V7.1 V7.1.6.2.0
REPORTS GENERATOR V2.0 V2.0.8.0.0
REPORTS V2.0 V2.0.14.6.2
REPORTWRITER V1.1 V1.1.14.15.1
SECURE NETWORK SERVICES V1.0 V1.0.1.1.0
SERVER MANAGER V2.1 V2.1.3.0.0
SPX/IPX V2.1 V2.1.6.1.0
SYMETRIC REPLICATION FACILITY V7.1 V7.1.6.2.0
TCP/IP V1.2 V1.2.7.8.1
TCP/IP V2.1 V2.1.6.1.0
TEXTRETRIEVAL V2.1 V2.1.1.2.0
12.3 Joiner Products
The Joiner product is Jnet NJE. This runs under DECnet and has interfaces for VMSmail
and ALL-in-1 mail. Vince Kugler has distributed forms to campuses to fill out and
return before this software can be distributed.
Appendix A CSLG, Effective April 7, 1995
Appendix B Getsoftware product listing
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