Introduction and Mission
Helping Members with Academic and Administrative Information Technology Since 1988
ITEC: The name of the organization is the State University of New York (a.k.a. SUNY or University) Information Technology Exchange Center (hereinafter referred to as SUNY ITEC) with resources located at and hosted by SUNY Buffalo State College (hereinafter referred to as Host).
Member: A Member is a membership fee-paying organization or
institution that receives services from ITEC.
ITEC is one of several special purpose organizations established by participating Members to support multi-Member, computer-related group activities targeted at improving the quality, quantity and cost-effectiveness of Member-based and University-wide computer services.
Most of SUNYís common Information Technology architecture is an outcome of the ď17 Campus Computer ProcurementĒ (a.k.a. Procurement) of the mid-1980ís. This Procurement program set the ďcornerstoneĒ for the development of the University-wide Information Technology (IT) architecture well into the future. ITEC, SUNYNet, and the SUNY Training Center are special University-wide programs that resulted from this Procurement. Student Information and Campus Administrative Systems (SICAS) Center, Office of Library Information Servicesí (OLIS) Library Automation and Implementation Program (LAIP) and SUNYConnect, and Learning Environments (LE), are programs that were developed based on this Procurement.
ITEC, formerly known as the Common SUNY Support Center (CSSC),
was established in 1989 to provide campuses of the University with cost
effective access to a library of software products, related user and support
documentation, and professional expertise to aid campuses with product
installation and maintenance.
In 1994, SUNY commenced a broad program, the Educational Technology Initiative under the stewardship of the Advanced Learning & Information Services (formerly Office of Educational Technology) to transform the Universityís technological infrastructure and transform the applied use of technology to better serve the educational needs of the State of New York for the 21st Century. The Common SUNY Support Center (CSSC), because of its experience and focus on technology support, was designated to enhance its services. The charge to the CSSC was in recognition of its ability to provide effective services that are not available to campuses as independents. At this time, the name was changed to Information Technology Exchange Center (ITEC) to better reflect the expanded mission.
ITECís charter members are: Alfred State, Buffalo State College, Canton, Cobleskill, Cortland, Delhi, Farmingdale, Geneseo, Health Science Center at Syracuse, Morrisville, Old Westbury, Oneonta, Oswego, Plattsburgh, Potsdam, and SUNY Central Administration (now called System Administration).
ITEC is a cooperative, voluntary organization funded by its Members, to acquire and share technology in a cost effective way for all of the University.
Specific objectives for ITEC are:
1. to provide the University with technological leadership to further the effective application and support of technology in academic programs, administrative operations, and underlying information technology infrastructure. This may include assisting University-wide Programs with support for planning, evaluation, and implementation of technology, particularly interoperability among applications across SUNY;
2. to provide cost effective ways to acquire, maintain, and distribute software as a University-wide asset;
3. to provide cost effective networked facilities for Members to access common software, thereby eliminating the need to provide this software locally;
4. to provide a mechanism and forum for sharing knowledge among Members related to academic instruction, research, and administrative information systems;
5. to enhance services to Members. These additional services shall be based on the principle of cooperative and combined matching of Member needs with available products. This should result in cost effective solutions better than what individual Members can negotiate;
6. to provide requested computer services and facilities including staff, software, equipment, and communications. The services includes: software distribution; software support; IT business continuity / disaster recovery and planning (IT BC/DRP); security, network, and application testing; hosting center; and remote services; and
to provide a home for, as well as distribution and technical support of,
University-wide academic and administrative technology programs
Strategic development of SUNY ITEC is based on several fundamental principles:
1. that services are beneficial and cost effective to the Members;
2. that membership is voluntary;
3. that the funding of the basic operations is shared across the membership;
4. that all offerings are self-sufficient and self-funded; and
5. that new initiatives are considered in consultation with the Executive Board and do not adversely impact existing offerings.
Refer to the ITECís Bylaws (http://www.itec.suny.edu) that control the management and operation of ITEC.
The following are the ITEC offerings for Member-based programs:
Refer to the Support Services document (http://www.itec.suny.edu) for additional information on these offerings.
ITEC provides IT services for the following University-wide programs:
The mission of ITEC requires a variety of software, hardware, and telecommunications facilities to support Members and University-wide programs.
Software (Non-Operating Systems):
ITECís runs the major software that is used by campuses and University-wide Programs. This includes: Oracle server and client products; IBM Lotus Notes server and client products; Hyperion products; compliers and utilities (C, C++, APL, COBOL, FORTRAN, SAN management, network management, security, etc.) from Cisco, HP, IBM, IBM Lotus, IBM Tivoli, Micro Focus, Microsoft, Veritas; SunGardís Banner (for the SICAS Center and Hosting), Maple, Mathematica, Minitab, ESRI GSI, and SolidWorks.
Hardware and Operating Systems:
ITECís operating systems include: Alpha systems running HPís OpenVMS, HP / UX (UNIX), LINUX (SuSE, Red Hat Advanced Server); IBMís AIX and LINUX; SUN UNIX; Apple (workstations, laptops, and servers) running OS 9.x, OS X, UNIX and XP; Intel systems (workstations, laptops, and servers) running Windows (95/98/2000/2003 Server/XP), and LINUX.
ITEC has a comprehensive LAN with firewall and packet-shaping intranet via SUNYNet (connecting all SUNY campuses), and the Internet.
The network, servers, workstations, desktops, and laptops have installed, and updated daily, the latest protection, software for viruses, Trojan horses, worms, etc.
During recent years, all SUNY campuses have experienced operating budget reductions. In the last decade SUNYís institutions have had to make multiple fiscal year adjustments with most of them reducing the total campus budget allocation. Despite these cut backs over the decade, the SUNY campusí administration and System Administration have been keenly aware of the growing role and importance of information technology for future teaching, learning, research, and administration. The challenge for each institution will be to:
ITEC Buffalo State College Twin Rise 200 1300 Elmwood Avenue Buffalo, NY 14222 (716) 878-4832