ITEC Home PageC S S C N E W S L E T T E R Vol 1 No 5 May 12, 1993 TABLE OF CONTENTS 1.0 Digital Upgrade Costs 2.0 TARGET->HOTLINE software 3.0 HP Oracle Support Costs Clarified! 4.0 Calls received/answered by SCACAD, SCADM and SCSYS for April 1993 5.0 Site Inventory status - Please read if you have not responded 1.0 Digital Upgrade Costs The following is a relative performance table of the various 6000 systems: Model No. VUP 6210 2.8 6310 3.8 6410 7.0 6510 13.0 6610 32.0 Below are current costs of 6000 upgrades. Upgrade rules dealing with memory, backplanes, and power supplies must be verified with DEC. If you are interested in this program, please let Central and us know. We are hoping to get a group to work on this and AXP systems. In addition, disk storage is critical to some. Please indicate in what areas you will be upgrading. We will have a summary by the COA meeting. Therefore, have your guesses in by 5/21. This is just an interest survey to see if a better deal can be worked out with DEC. Send information to SCACAD@SNYBSCVA (or SBSCVA::SCACAD) and BLUNTCR@SNYCENVA. SUNY Model No. Description Standard 30% discount 62xx-65xx PATHS: 65AUE-AA 210-510 128MB 104,148 72,904 65AUH-AA 220-510 128MB 99,148 69,404 65AUJ-AA 230-510 128MB 94,148 65,904 65AUK-AA 240-510 128MB 89,148 62,404 62xx TO 66xx PATHS: 66AUN-AA 210-610 128MB 111,224 77,857 66AVB-AA 220-610 128MB 110,224 77,157 66AUH-AA 230-610 128MB 109,224 76,457 66AUJ-AA 240-610 128MB 108,224 75,757 63xx-65xx PATHS: 65AUE-AC 310-510 128MB 99,148 69,404 65AUH-AC 320-510 128MB 94,148 65,904 63xx-66xx PATHS: 66AUN-AC 310-610 128MB 110,224 77,157 66AVB-AC 320-610 128MB 108,224 75,757 66AUH-AC 330-610 128MB 106,224 74,357 66AUJ-AC 340-610 128MB 104,224 72,957 64xx-65xx PATHS: 65BUA-AF 420-520 $100,960 $ 70,672 65CUA-AF 430-530 142,760 99,932 65DUA-AF 440-540 183,960 128,772 65EUA-AF 450-550 225,160 157,612 64xx-66xx PATHS: 66AUN-AF 410-610 128MB 104,024 72,817 66AVB-AF 420-610 128MB 95,824 67,077 66AUH-AF 430-610 128MB 88,824 62,177 66BUJ-AF 440-620 128MB 124,672 87,270 65xx-66xx PATHS: 66AUA-AK 510-610 $ 61,524 $ 43,067 66BUA-AK 520-620 113,372 79,360 66CUA-AK 530-630 155,400 108,780 66DUA-AK 540-640 197,284 138,099 65xx SMP UPGRADES: 65BUA-AK 510-520 $ 54,216 $37,951 65CUA-AK 520-530 56,088 39,262 65CUD-AK 520-530 BASE 55,200 38,640 65DUA-AK 530-540 56,088 39,262 65DUD-AK 530-540 BASE 55,200 38,640 66xx SMP UPGRADES: 66BUA-AM 610-620 $ 53,748 $37,624 66BUD-AM 610-620 BASE VMS 55,800 39,060 66CUA-AM 620-630 53,928 37,750 66CUD-AM 620-630 BASE VMS 56,100 39,270 66DUA-AM 630-640 53,784 37,649 66DUD-AM 630-640 BASE VMS 56,400 39,480 2.0 TARGET->HOTLINE software The Customer Service/Help Desk/Problem Tracking System User support is something that is so familiar to us. We all probably want to maintain efficient record keeping of our efforts. TARGET->HOTLINE provides the process of logging, assigning, and resolving problems all in a software package. Features include: - complete help desk - end user problem logging - customer profile database - support rep workstation - search and query - e-mail interface - chargeback tracking - problem escalation - self-updating monitor - reporting Target Systems have offered SUNY the following prices: TARGET->HOTLINE license fee $37,000 TARGET->HOTLINE annual maintenance 4,440 ------- $41,440 That breaks down to as little as $2,500 per campus if we can get 15 campuses to sign up for this software...even less if more do. Sites which currently have this software will be able to fall under the maintenance contract and existing licenses can be updated for a fee. Contact SCACAD and BLUNTCR@SNYCENVA if you are interested. 3.0 HP Oracle Support Costs Clarified! As further clarification on the Oracle costs listed in the Comparative Budgeting Information section of Newsletter Vol 1 No 4, please note that all prices were for unlimited users except the AXP4000 which was listed for 128 concurrent users and the HP-UX which was listed for 32 concurrent users. Additionally we would like to present price quotes for the HP-UX for 128 concurrent users. Please note that these prices are from the most current Oracle price list. HP-UX HP-UX PRODUCT 32 Users 128 Users RDBMS-V6* $38,400 $153,600 TPO* $7,680 $30,720 CASE*DES $8,000 $8,000 CASE*DICT $5,000 $5,000 CASE*GEN $5,000 $5,000 SQLPLUS* $9,600 $38,400 DATAQUERY $9,600 $38,400 RMSCNCT Not Applicable Not Applicable SQLFORMS* $11,520 $46,080 RPTWRITER* $11,520 $46,080 SQL*TXT $11,520 $46,080 SQL*QMX $7,680 $30,720 SQL*NET* $7,680 $30,720 SQL*GRAPH $11,520 $46,080 SQL*CALC $7,680 $30,720 PRO*ADA $7,680 $30,720 EASY*SQL $7,680 $30,720 TCP/IP $5,760 $23,040 SQL*MENU* $5,760 $23,040 PRO*PASCAL $5,760 $23,040 PRO*PL/1 $5,760 $23,040 PRO*FORTRAN $5,760 $23,040 PRO*COBOL* $5,760 $23,040 PRO*C $5,760 $23,040 DECNET* $5,760 $23,040 ASYNC $5,760 $23,040 DATALENS $3,840 $15,360 MAIL $4,000 $16,000 TOTALS $227,440 $855,760 MAINTENACE at 15% $34,116 $128,364 *Typical Products $103,680 $422,400 Using BANNER and Maintenance 15,552 $63,360 4.0 Calls received/answered by SCACAD, SCADM and SCSYS for April 1993 Vendor supplied answers SCACAD 27 DSN - 5 SCADM 36 Oracle - 4 SCSYS 134 Digital - 3 Joiner - 1 5.0 Site Inventory Status A number of campuses didn't make the Site Inventory survey deadline. The campuses who did respond were HSC Brooklyn Canton Cayuga CC SUNY Central Empire Farmingdale Library Services Old Westbury Potsdam HSC Syracuse If your campus' name is missing, hop to it and get it done. These reports are needed for the Digital Annual Report that needs to be filed by the CSSC in June. If we do not receive your survey soon, EXPECT A CALL. To refresh your memory, instructions follow: 1) Request the software, "SUNYDASC", as you would any other package in GETSOFTWARE. 2) Create a directory in which to run the software. SYS$COMMON:[SYSMGR.YNUS] is recommended... 3) Break-out the saveset. 4) Run the Site Inventory Report as directed in the README file. This will require exactly ONE manual intervention to determine that the Support Center machine in Buffalo is up - and can be reached on the network. The software will automatically send a copy of the report to Buffalo, for inclusion in our bi-annual report to Digital. 5) Run SUNYDELETE as indicated in the README file, to remove the software. Removal of the software is REQUIRED by our agreement with Digital. In fact, getting permission to use this software (without Field Service on site) took special permission from Digital. The software is normally "internal use only." If your site is BELOW VMS 5.4-2, please contact SCSYS@SNYBSCVA before running the SUNYDASC software. If you have any questions regarding the procedure, please first download the SUNYDASC software, read the README.TXT file, and if any questions/problems remain, feel free to contact us at SCSYS@SNYBSCVA. Editor: Betty Spencer SCACAD@SNYBSCVA