C S S C N E W S L E T T E R Vol 3 No 4 April 7, 1995 TABLE OF CONTENTS Information on accessing the CSSC's Web home page should be available in our next newsletter. Currently it is under development. 1.0 Getsoftware New Features 2.0 Articles of Interest 3.0 Past newsletter articles 4.0 Calls received/answered by SCACAD, SCADM and SCSYS 1.0 Getsoftware New Features Getsoftware is a collection of license paks and vendor supplied software. The Getsoftware command procedure written in VMS DCL allows the authorized user to select from a menu what software products the participating member wants. A new feature with the menu selection just added in April is a five (5) node destination area. The five nodes for copying layered products to can be used to better utilize and reduce network traffic. If you want to register more than one node to copy selected products to, please contact Joel Swisher (swishejp@snybscva.cs.snybuf.edu). Also new for Getsoftware is the Ultrix, RISC, and OSF layered products selection menu. Only the 'current' CD offerings are/will be available. Once 'new' CDs come in, any 'old' offerings are no longer available. The new feature for selecting more than one node to copy products to could be used for copying products directly to your Ultrix node. Joe Weber - SUNY Support Center 2.0 Articles of Interest "Satan's Curse", INFORMATIONWEEK, April 3, 1995, pg. 14 "A new software package may improve security. Yet, in the wrong hands it may also be used to break into corporate systems. A first-hand look at how to protect against the program called... Satan." "Build a Firewall", BYTE, April 1995, pg. 91 "Is your Internet connection putting your networks at risk? Establish a firewall and sleep easier." If you cannot locate these articles, please email scacad@snybscva to request a copy. 3.0 Past newsletter articles Important past CSSC newsletter articles will be repeated now and then so that you don't forget about their importance. From October 20, 1993: 2.0 License Manager information ... keeping it current In order to keep the License Manager information current (responsible person, address, telephone numbers, network address, etc.), we need the LMs to verify their own information, as currently listed on the LM profile file. Recently, we noticed that we had conflicting telephone numbers. You can easily see what we have by having the SCxxxLM person get into their SCxxxLM account on the SBSCVA machine and use the following two options to verify the data. 2 Verify Tape mailing address 3 Verify Network copy mailing information It would be of great benefit to the Support Center to have current information. Thanks. From December 2, 1994: 1.0 Digital's new SUNY.INFO service ************************************************* Announcing SUNY.INFO: Making it easier for SUNY to work with Digital! ************************************************* Digital has created a new service that lets you get product and pricing information quickly and reliably through electronic mail. Using a dedicated e-mail account called SUNY.INFO, we will give you the answers you need, within one business day! Our goal is to make it easier for you to work with Digital. SUNY.INFO is online, and ready for you to use! This document will give you the details. NO MORE PHONE TAG We know that it is frustrating when your phone call to us turns into a game of phone tag, as we spend days leaving messages for each other. SUNY.INFO puts an end to this! Your message will be acknowledged automatically, so you know its been delivered, and will be answered promptly by our SUNY support team. A SINGLE POINT OF CONTACT You have told us that trying to decide who to contact at Digital can be too confusing. You want a single point of contact for all of your questions. SUNY.INFO is one place you can always turn for help. Our SUNY support team will research your questions, and follow-up with you directly, to make sure you get the information you need. SPEED AND SIMPLICITY Digital has made gigabytes of information available to you directly, through Internet resources. But many of you have told us that you don't have the time or the resources to find this information. SUNY.INFO is accessible through e-mail. Tell us what you want, and we'll send it to you. Product information, price quotations, software descriptions, contract issues, or whatever -- just send us a mail message and we'll respond within a day! RELIABILITY Anytime you send a message to SUNY.INFO, an acknowledgment will be automatically sent to you, so you know we have received your message. We are committed to responding to your message, and providing the information you request, within one business day. If you need information faster, you can still reach us by phone or fax, as you do today. HOW TO USE SUNY.INFO To use SUNY.INFO, simply send electronic mail to this address: suny.info@bfo.mts.dec.com Tell us what you need, and tell us the best way to reach you: by phone, fax or e-mail. WHEN TO USE SUNY.INFO Use SUNY.INFO to request product information, price quotes, configuration details, new product specifications, contract questions, and so on. You can use SUNY.INFO to offer your suggestions for other ways we can make it easier to work with Digital. We expect there will be many uses we never thought of, but we don't mind surprises! OUTWARD BOUND We will also use SUNY.INFO to reach you. We will send out regular updates, with information about new products, special SUNY programs, and special events. But we will only send these updates to you if you ask to be added to our list. Just send a note to SUNY.INFO, and ask to be added to our distribution list. REACH OUT You can also reach us by phone, e-mail or fax using the following information: Don Wynes - Sales Representative - SUNY North Phone: (716)655-5245 or (800)307-4710 (w/in NY State) Fax: (716)691-2457 E-mail: donald.wynes@bfo.mts.dec.com US Mail: 58 Elmwood Avenue, East Aurora, NY 14052 Tony Smith - Sales Representative - SUNY South Phone: (607)729-2538 Fax: (607)729-5142 E-mail: tony.smith@bmo.mts.dec.com US Mail: 700 Harry L Drive, Johnson City, NY 13790 Cathy Kraft - Customer Support Consultant Phone: (716)691-2451 Fax: (716)691-2457 E-mail: cathy.kraft@bfo.mts.dec.com US Mail: 495 Commerce Drive, Amherst, NY 14228 Steve Vespia - NYS Global Account Manager Phone: (518)452-7235 Fax: (716)452-7291 E-mail: steve.vespia@pvo.mts.dec.com US Mail: Corporate Plaza East, Washington Avenue Ext., Albany, NY 12203 4.0 Calls received/answered by SCACAD, SCADM and SCSYS Counts for March 1995 will be in the next CSSC newsletter. Editor: Betty Spencer SCACAD@SNYBSCVA