| 1.
How does my campus participate in this contract?
(back to top) |
| Contact
Mary
Ann Corsetti for information on participating in the
university-wide ESRI contract. |
| 3.
How
do I obtain documentation?
(back
to top)
|
|
Each campus will receive one hard copy of the documentation with their
media. ESRI now includes a soft copy of the documentation on the
product CDs or DVDs. Campuses have the option of contacting ESRI
Telesales at 1-800-447-9778 to order documentation.
The 40% discount will apply to orders placed directly with ESRI
Telesales. See documentation
page for further information. |
|
| 4.
What software requires a hardware key and license file and
what machines should I install them on?
(back
to top) |
The
following software requires a hardware key (dongle) and a license file for
the machine that will act as a license manager:
ArcInfo Workstation
ArcGIS Desktop
ArcGIS extensions |
| 5.
What information do I need to provide to get the hardware key? (back
to top)
|
| For each machine that will act as a
license manager, we will need to know the manufacturer, the OS, the
model, serial number,
server (machine) name, whether or not there have been hardware keys issued for it before
now (if so, we will also need the key number (371*****), or Host ID
for Unix. If ordering hardware keys from us there is a $35 charge
per key (ITEC will bill the campus following existing procedures). You
will need to specify if you want a USB key or a parallel port key. |
|
| 6.
Whom do I contact for software?
(back
to top) |
| ESRI
software is distributed for SUNY by ITEC.
Each participating
campus has a license manager and a technical coordinator.
Only the license manager has the authority to contact ITEC for the
software. If you are the license manager, an AtTask account has been created for you.
Open a new AtTask issue with the subject "ESRI Software
Request" and list the software that you need. If you are
new to AtTask and unsure about its use, documentation can be found on
the AtTask
Web Access Page. If you prefer, you may send email to ITEC
with the information about the software you need. We will be
glad to open an AtTask issue for you and walk you through the process. |
| If you are not the
license manager, you must contact that person
on your campus to arrange for the software to be ordered. |
|
|
7.
Whom do I contact for support?
(back
to top) |
|
Support is obtained from ITEC. Each participating
campus has a license manager and technical coordinator.
Only these two have the authority to contact ITEC for support. If you are the
license manager or technical coordinator, an AtTask account has been created for you.
Open a new AtTask issue with the subject "ESRI Support Request" and
enter the question. If you are
new to AtTask and unsure about its use, documentation can be found on
the AtTask
Web Access Page. If you prefer, you may send email to ITEC
with the information about the support you need. We will be
glad to open an AtTask issue for you and walk you through the process. |
| If you are not the
license manager or
technical coordinator, you must contact that person(s)
on your campus to arrange for support. |
|
|
| 8. What is the policy on faculty/staff vs. student use?
(back
to top) |
| Read policy in
November 28, 2001 email:
[esri-l] ESRI Software Use: Faculty/Staff
vs. Student Use |
|
|
| 9.
What if I am installing in a lab or several labs?
(back
to top) |
| There
are a couple of scenarios for lab installs. |
| In
one case, you could have one machine act as a license manager.
The ArcGIS software is installed on each machine and points to
the license manager. As
each machine uses the software, it checks out a license. When it
is no longer using the software, the license is freed for someone else
to use. |
| Another
approach is to install the ArcView single user version on
one machine and use GHOST to create an image of all the software that
is to installed on each machine in the lab or labs. Other than
the normal tasks that must be performed when you use GHOST, there are
no additional tasks that must be performed for the ArcView software to
run. |
|
|
10. Is there ESRI online
training or SUNY
training?
(back
to top) |
|
There are free
Virtual Campus courses for online training that you can register for
yourself. To see the list, go to http://training.esri.com and click on the
"Course Catalog" tab and then click the "Free Training" link .
At this time, these are the courses which only we can register you
for:
SUNY Virtual Campus Courses as of 6/27/2008
Basics of the Geodatabase Data Model
Cartographic Design Using ArcGIS 9
Creating and Editing Geodatabase Features with ArcGIS 9.0-9.1 (for ArcEditor and ArcInfo)
Creating and Editing Geodatabase Features with ArcGIS Desktop (for ArcEditor and ArcInfo)
Creating and Editing Geodatabase Topology with ArcGIS 9.0-9.1 (for ArcEditor and ArcInfo)
Creating and Editing Geodatabase Topology with ArcGIS Desktop (for ArcEditor and ArcInfo)
Creating and Editing Labels and Annotation
Creating and Integrating Data for Natural Resource Applications
Creating and Integrating Data for Natural Resource Applications (for ArcGIS 9.0-9.1)
Creating and Maintaining Metadata Using ArcGIS Desktop
Creating, Editing, and Managing Geodatabases for ArcGIS Desktop
Creating, Editing, and Managing Geodatabases for ArcGIS Desktop (for ArcGIS 9.0-9.1)
Customizing ArcGIS Desktop
Customizing ArcGIS Desktop (for ArcGIS 9.0-9.1)
Customizing ArcIMS
Customizing ArcMap: Easy Ways to Extend the Interface
Customizing ArcPad
Geocoding with ArcGIS Desktop
Geoprocessing with ArcGIS Desktop
Geoprocessing with ArcGIS Desktop (for ArcGIS 9.0-9.1)
Georeferencing Rasters in ArcGIS
HAZUS-MH Flood Model Output and Applications
Integrating User-Supplied Hazard Data into the HAZUS-MH Flood Model
Introduction to ArcScan for ArcGIS
Introduction to ArcView 3.x
Introduction to Map Production System-Atlas
Introduction to Using HAZUS-MH for Earthquake Loss Estimation
Introduction to Using HAZUS-MH for Hurricane Loss Estimation
Introduction to Using HAZUS-MH to Assess Losses from a Riverine Hazard
Introduction to Visual Basic 6
Labeling in ArcMap: Tips and Tricks
Learning ArcGIS 3D Analyst
Learning ArcGIS 3D Analyst (for ArcGIS 3D Analyst 9.0-9.1)
Learning ArcGIS Desktop
Learning ArcGIS Desktop (for ArcGIS 9.0-9.1)
Learning ArcGIS Spatial Analyst
Learning ArcGIS Spatial Analyst (for ArcGIS Spatial Analyst 9.0-9.1)
Learning ArcIMS
Learning Visual Basic for Applications for New ArcGIS Developers
Linear Referencing with ArcGIS Desktop
Spatial Analysis of Geohazards Using ArcGIS 9
The 15-Minute Map: Creating a Basic Map in ArcMap
Turning Data into Information Using ArcGIS 9
Understanding Branching and Looping in VBA
Understanding GIS Queries
Understanding Map Projections and Coordinate Systems
Using ArcCatalog: Tips and Tricks
Using CASE Tools (for ArcEditor and ArcInfo)
Working with Forms in VBA
Working with Geodatabase Subtypes and Domains (for ArcEditor and ArcInfo)
Working with Map Topology in ArcGIS
Working with Rasters in ArcGIS Desktop
Working with Rasters in ArcGIS Desktop (for ArcGIS 9.0-9.1)
Working with Variables and Functions in VBA
Some third-party written courses have a cost. If you are unsure,
please contact us and we will verify if there is a charge for a
particular course.
|
| Additionally,
the SUNY Training Center will periodically offer courses.
For more information, or to request that a course be taught
either at the Training Center or on your site, contact
Lisa
Raposo, Academic Training Coordinator. |
|
| 11.
What about MrSID?
(back
to top) |
The MrSID Encoder for
ArcGIS enables the most efficient use of large georeferenced images
in ArcGIS. MrSID's ability to encode large image files into
smaller-sized high-quality MrSID files makes it ideal for use with
maps, satellite images, and aerial photographs. MrSID reduces many
image file sizes by at least 95 percent while maintaining the
geometric accuracy of the original image. The MrSID Encoder included
with ArcGIS can display MrSID images of any size, and can encode
individual, decompressed rasters smaller than 50 MB. The raster file
size limit is not based on file storage size, but rather, on the
number of pixels. The 50 MB size rule will be evaluated as follows:
image width * image
height * number of bands * bytes per pixel, cannot be greater than
50 million
The
MrSID Encoder is developed and supported by LizardTech, Inc.
Additional products that allow you to compress images of a larger
size are available from
LizardTech.
|
|
| 12.
Where
do I get information about patches? (back
to top) |
| |
| For a list of all of the
latest ArcGIS patches, visit ArcOnline.
Additionally ITEC will forward to the esri-l list any information we
receive about patches. |
|
| 13. Why
don't I see Atlas GIS in the ITEC software listing?
(back
to top) |
| ESRI
no longer develops and sells AtlasGIS. It can be
purchased through RPM Consulting
(http://rpmconsulting.com/ie4.html).
|
|
14. Extensions available for ArcGIS 9 release and prior. (back
to top)
|
To help you
understand what extension name belongs with what release, the
following lists the release and the extensions that pertain to
them. Currently ITEC has software for the following releases:
| ArcView
3.x extensions are: |
|
 |
ArcView Spatial
Analyst (compares to ArcGRID) |
|
|
ArcView Network
Analyst |
|
|
ArcView 3D Analyst
(was ArcTIN) |
|
|
ArcView Image
Analyst |
|
|
ArcView ArcPress |
| These
extensions require separate software installation, each
extension being on its own install CD. For
more info, see: http://www.esri.com/software/arcview/extensions/index.html. |
|
|
|
| ArcGIS
Desktop 9.x extensions are: |
|
 |
ArcGIS 3D Analyst |
|
|
ArcGIS Business
Analyst |
|
|
ArcGIS Data
Interoperability (need to purchase separately) |
|
|
ArcGIS
Geostatistical Analyst |
| |
|
ArcGIS Maplex |
|
|
ArcGIS Military
Analyst (separate CD needed) |
|
|
ArcGIS Publisher |
|
|
ArcGIS Schematics
(separate CD needed) |
|
|
ArcGIS Spatial
Analyst |
|
|
ArcGIS StreetMap |
|
|
ArcGIS Survey
Analyst |
|
|
ArcGIS ArcPress
for ArcGIS |
|
|
ArcScan for
ArcGIS |
| Most
extensions are 'turned on' during installation of ArcGIS
Desktop 9x. No separate software installation is
required. |
| For
more info, see: http://www.esri.com/software/arcgis/arcgisxtensions/index.html. |
|
|
| Additional
information: |
 |
ArcInfo Workstation ArcScan functionality
is found in ArcGIS Desktop 3D Analyst. |
|
|
ArcInfo Workstation ArcStorm
functionality is found in ArcGIS Desktop ArcCatalog. |
|
|
ArcView IMS is no longer available; it
has been replaced by ArcIMS 3.x. |
|
|
MapObjects IMS is no longer a product.
You can still develop in MapObjects and imbed them into
ArcIMS. For detailed info see: http://arconline.esri.com/arconline/whitepapers/ims_/ArcIMS_vs_MOIMS.pdf |
|
|
The COGO Extension provides a dialog for
setting common properties for the Coordinate Geometry tools.
COGO properties, such as snapping and cluster tolerances, can
be set using the Editor toolbar in ArcMap. |
|
|
The Spatial Analyst and 3D Analyst
extensions for ArcGIS Desktop 8.x have replaced the TIN and
GRID ArcInfo Workstation extensions. TIN and GRID have been
discontinued and can no longer be purchased. |
|
|
The full functionality of ArcInfo
Workstation Network extension is not yet available in ArcGIS
Desktop 8.x, but should be later this year. |
|
|
|
15.
Do you have TOPO! Image Support for ArcGIS and TOPO!
Northeastern USA available under the SUNY/ESRI contract?
(back to top) |
| No sorry.
This is third party software (National Geographic) so it isn't under
our contract. |
| |
| 16.
Does ArcGIS 9 support Microsoft Windows Vista?
ArcGIS 9.x products are currently not supported
on the Microsoft Windows Vista release. ESRI is committed to
supporting ArcGIS on the Windows Vista operating system and will be
adding support for Windows Vista and future releases. Certification
of Windows Vista for ArcGIS Desktop and ArcGIS Engine is on-going
and ESRI's goal is to certify them in the near future.
ArcGIS 9.2
ArcGIS 9.2 Desktop and ArcGIS 9.2 Engine are
currently undergoing certification on the Microsoft Windows Vista
operating system. We are hoping to support these product releases
under Vista later this year. Note that this certification will not
include any of the ArcGIS 9.2 Server products.
ArcGIS 9.1 and earlier
ArcGIS 9.1 and earlier is not supported on the
Microsoft Windows Vista operating system and there are no plans to
support ArcGIS 9.1 and earlier on this operating system in the
future.
ArcView GIS 3.x
ArcView 3.x is not supported on the Microsoft Windows
Vista operating system and there are no plans to support ArcView GIS
3.x on this operating system in the future.
ArcPad
ArcPad 7.0 (and previous versions) products are not
currently supported on the Microsoft Windows Vista release. ESRI is
committed to supporting ArcPad 7.0 on the Windows Vista operating
system and will be adding support for Windows Vista in future
service packs and future releases.
MapObjects Windows and MapObjects Java
MapObjects Windows 2.4 and MapObjects-Java 2.2 and
2.3 are not supported on the Windows Vista. ESRI is not certifying
any new environments for MapObjects-Windows and there are no plans
to support Vista with MapObjects-Java.
Last Modified: 9/13/2007
|
