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Mathematica Software Information
SUNY/ITEC's Mathematica Information Page

Info/Frequently Asked Questions (FAQs)

  1. SUNY ITEC Mathematica Access and Support Instructions
  2. Mathematica Summary of Contract User Terms

  3. When does the license expire ?

  4. Is the NCN CD the same as the Silver CD in Version 5?.

  5. During the NCN Cd install it asks for Organization name.  What do I put?

  6. How do faculty get the software/password for home use?

  7. How do students locate the MathID number?

  8. Is webMathematica under the SUNY contract?  

  9. Pros and Cons of using network licenses (MathLM) or the NCN cds for Windows or Mac labs  

  10. Phone # students can call to register Mathematica if they do not have web access.

  11. Announcement of first Mathematica shipment to participating campuses,  10/10/2002
     


When does the license expire?

The license runs from November 1st  to October 31st (a one year term)

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Is the NCN CD the same as the Silver CD in version 5?

Wolfram interchanges the term NCN CD with Silver CD.  They are the same.  This CD would be labeled "for Windows, Mac, Linux" which does not have the words "for network and single machine" on the CD label.

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During the install it asks for Organization name.  What do I put?

SUNY

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How do faculty get the software/password for home use?

To facilitate the process for faculty and staff requesting a Mathematica home-use license, Wolfram Research has created a Home-Use License Request Form, which is available online at: http://www.wolfram.com/solutions/highered/homeuse.cgi.  The only information the Mathematica campus license manager and technical coordinator will need to provide faculty/staff is the Mathematica site license number.

Faculty and staff can also use this form to request an upgrade or renewal for an existing faculty/staff home-use license. Please note that this form should not be used for student home-use license requests.

When a request is received, Wolfram verifies that the applicant is a current faculty/staff member of your organization and in a department that is covered by your license program. Please let services@itec.suny.edu know if you would like to approve all home-use license requests before the license is shipped so Wolfram can make sure they handle these requests appropriately.

Each individual approved for a home-use license is issued a unique license number and sent a CD-ROM containing a single-machine version of Mathematica for the platform requested. Each home-use license expires annually in conjunction with your organization's campus license. Upgrades are free as they are released, but each home-use license holder must request them from Wolfram Research by filling out this form. Certain restrictions of use apply, so please refer to your organization's home-use license agreement for details.

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How do students locate the MathID number?

For Macintosh and Windows versions of Mathematica, the MathID number can be found in the dialog box viewed upon installation. (The top of this dialog box says, "Please personalize your copy of Mathematica.") You may also retrieve a MathID number as the value of $MachineID from within Mathematica. For Unix versions, please refer to your Getting Started with Mathematica guide.

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Is webMathematica under the SUNY contract?

Yes.  webMathematica licenses are on a "per request" basis so campuses will not receive this with the original package of CDs.  Upon request only, they will be shipped to the campus.  Once the campus is using webMathematica, the Mathematica campus license manager or technical coordinator will need to keep Mathematica informed of  (1) the person responsible for the license (2) contact information of #1 (3) the url's of pages made to use in conjunction with webMathematica   (see contract terms regarding this software)

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Pros and Cons of using network licenses (MathLM) or the NCN cds for Windows or Mac labs

At the big picture level, it doesn't really matter which you would use (the NCN or the network version with the license manager).? Let me give you some pros and cons of both ways and hopefully that will allow you to make a more informed decision on which makes more sense for your campus:

Pros of using the NCN:
(i) users don't need to depend on the network to run Mathematica
(ii) the NCN passwords are the same for the campus for any installation on Mac or Windows... so for that year, Wolfram would not need to be contacted  Again for a different password (with the network, the password is specific
for that server on which the MathLM resides).
(iii) similar to (ii), if multiple labs with separate networks would have Mathematica on them, the installation instructions and passwords for the NCN would be the same regardless of the different networks
(iv) the network license (using the license manager) only works on TCP/IP networks so if there are networks that are Novell or non-TCP/IP networks, the NCN would be the only choice to use

?Pros of using network licenses:
(i) if the labs are heterogeneous in nature (Win, Mac, Linux and/or UNIX),  there would only be one password for this lab if it's controlled by one network (Linux & UNIX require individual passwords for each installation for non-networked licenses)
(ii) network licenses (MathLM) can serve down to previous versions of Mathematica as well as new versions as long as the MathLM is at the most recent version.? So if there are folks on that network who are desperate (for some reason) to use the older version, they can do so without anything special needed to be done by IT since all passwords are contained on the server, not on the end user's computer.
(iii) the IT group has a little more control here since passwords are contained on the server.? For example, if they want to turn on and off IP addresses using Mathematica, if they want to run reports to see how much Mathematica is being used and by whom, etc.

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Phone # students can call to register Mathematica if they do not have web access.

1-800-965-3726 then hit "2" when the voice operated system begins

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