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Index

A

ACHS 1-10

activating, node 3-12and 3-16

advanced options

change service obligation 2-28

filtered events 3-35

filtering correctable events 2-28

FRU configuration 2-29

install service obligation 2-29

rebuild frame knowledge 2-31

simulate automatic analysis 2-27

translate all events 2-28

web 3-33

analysis

automatic 2-10 & 5-6

CLI 2-8

configuring 5-13

DeCOR Class file selection 5-14

description 3-2

EvtAnalyzer component 5-14

input file 2-15

instance file selection 5-14

instance files 5-2

interpreting information 5-8

manual 2-9 & 5-7

output 2-10 & 5-8

report 2-10 & 5-8

rules 2-25 & 5-2

sample output A-2

watch flags 5-14

audience xiv

Automated Call Handling Service

see ACHS

automatic analysis

input file 2-15

logging 2-10

output 2-10

overview 2-10

reporting 2-10

simulation 2-27 & 5-11

system log 3-18

web interface 3-2 & 3-20

B

brief description 5-8

C

ca command verbs 2-6and 2-7

callout ID 5-9

catagories

enabling 3-28

catagory

removing 3-17

category

adding 3-16

removing 3-17

CLI

analysis 2-8

ca command verbs 2-6 & 2-7

change socket ports 2-25

configure logging level 2-25

create new log file 2-14

desta command verbs 2-7

director status 1-5

event filtering 2-17

help 2-27

listing rule sets 2-25 & 5-3

notification 2-25 & 7-4

overview 2-2

rebuild frame knowledge 2-31

register knowledge 5-4

registering rules 2-25 & 5-4

saving automatic analysis reports 2-10

service obiligations 2-25

simulate automatic analysis 2-27

summary report 2-12

syntax 2-3

translation 2-11

view automatic analysis reportst 2-10

view FRU configuraiton 2-29

Command Line Interface

see CLI

Compaq Analyze, description 1-2

Compaq Remote Support Service

see CRSS

component configuration attributes

common 6-7

description 6-7

extended 6-7

configuration

analysis 5-13

attributes 6-4

changing 2-25 & 3-26 & 6-4

component attributes 6-7

creating file 6-8

DeCOR Class file 5-14

Event Log 7-5

EvtAnalyzer component 5-14

getting 6-2

global attributes 6-5

instance files 5-14

logging level 2-25

nomenclature 1-10

path 7-4

profile 6-7

resetting file 6-8

SMTP 7-2

socket ports 2-25

watch flags 5-14

configuration entries 3-34

CRSS 7-5

Event Log settings 7-5

path setup 7-4

QSAP, disable 7-5

QSAP, enable 7-5

D

DeCOR Class file 5-14

designator

brief description 5-8

callout ID 5-9

evidence 5-10

FRU list 5-10

full description 5-9

managed entity 5-8

reporting node 5-9

service obligation 5-8

severity 5-9

desta command verbs 2-7

director

overview 1-3

starting 1-4

status 1-5

stopping 1-5

disable notification 7-3

documentation conventions xiv

E

event

analysis rules 5-2

automatic analysis 5-6

filtering 2-17

manual analysis 5-7

sample translated output A-3

translation 4-2 & 4-2

typical frame 4-4

Event Log settings 7-5

events 3-24

evidence 5-10

F

Field Replaceable Units List

see FRU list

field, within frame 4-3

filter off 3-35

filtering 2-17

common syntax 2-17

correctable events 2-28

create new log file 2-15

DECevent emulator 2-17

examples for common syntax 2-22

examples for DECevent UNIX syntax 2-23

examples for DECevent VMS syntax 2-23

examples for new common syntax 2-24

new common syntax 2-17

summary report 2-13

translation 2-12

filtering off 3-33

frame

rebuild knowledge 2-31

typical 4-4

within event 4-3

FRU

configuration 3-34

FRU configuration 2-29

FRU list 5-10

full description 5-9

G

global configuration attributes

communications attributes 6-5

controller attributes 6-5

description 6-5

socket ports 6-5

when changes take effect 6-5

group

adding 3-9

of nodes 3-9

removing 3-10

H

help

CLI 2-27

context sensitive 3-30

on-line user guide 3-30

web interface 3-30

I

input file 2-9and 2-11and 2-13and 2-14and 2-15

instance files

damaged 5-3

overview 5-2

interpreting translation information 4-3

K

knowledge rulesets

see rules

L

license agreement 1-9

log file

filtering 2-15

output file 2-14

log files

adding to navigation frame 3-18

analysis 3-18

creating new 2-14

filtering 2-17

input 2-9 & 2-11 & 2-13 & 2-14 & 2-15

logging level 1-9

nomenclature 1-10

Open VMS 1-8

other logs 3-18

overview 1-7

summary report 2-12

system event log 3-18

text error/information sample output A-6

Tru64 UNIX 1-8

viewing 3-27

Windows NT 1-8

log off, web interface 3-30

logging level 1-9and 2-25

M

managed entity 5-8

managing rule sets 5-3

manual analysis

command 2-9

input file 2-15

input files 2-9

output 2-10

output files 2-9

overview 2-9 & 5-7

performing 2-9

system log 3-18

web interface 3-2 & 3-20

messages

configuration file created B-2

JIT compiler not found B-3

security properties not found B-2

start-up errors B-2

two instances of desta_exec B-3

N

navigation 3-7

node

activating 3-12 & 3-16

adding 3-12

description 3-11

removing 3-13 & 3-13

nomenclature

configuration 1-10

log file 1-10

notification

CRSS 7-5

QSAP 2-25

SICL 2-25 & 7-4

SMTP 7-2

web interface 3-3

O

output

analysis 2-10

create new log file 2-14

manual analysis 2-9

translation 2-12

overall binary event 4-3

overview xiii

P

path setup 7-4

platforms supported 1-2

post-installation 1-9

problem reports 3-23

processes

Compaq Analyze 1-2

director 1-3

WEBES 1-2

processing status

icons 3-25

information bar 3-25

product description 1-2

Q

QSAP 1-10and 2-25

disable 7-5

enable 7-5

Qualified Service Access Point

see QSAP

R

registering knowledge 5-4and 5-6

reporting node 5-9

reports

logging 2-10

viewing 2-10

rules

analysis 5-2

changing with the web interface 3-26

listing registered sets 2-25 & 5-3

managing sets 5-3

registering sets 2-25 & 5-4 & 5-4 & 5-6

selection 5-4 & 5-6

unregistering 2-25

S

sample output

configuration entry A-5

problem report A-2

translated event A-3

service obligation

change 2-28

in analysis 5-8

install 2-29

override 2-26

overview 1-9

show 2-26 & 3-32

settings

user 3-28

setup, post-installation 1-9

severity 5-9

SICL 2-25and 7-4

Simple Mail Transfer Protocol

see SMTP

simulation

automatic analysis 5-11

automatic analysis-all event logs 5-12

automatic translation 4-4

SMTP

configuring 7-2

setup 1-10

socket ports 2-25

starting director 1-4

stopping director 1-5

String and Value Pairs

see SVP

summary

example 2-13

filtering 2-13

indexed output 2-13

input files 2-13

report 2-12

web interface 3-23

supported platforms 1-2

SVP

brief description 5-8

callout ID 5-9

evidence 5-10

FRU list 5-10

full description 5-9

managed entity 5-8

overview 5-8

reporting node 5-9

service obligation 5-8

severity 5-9

syntax

common 2-3

DECevent emulator 2-3

letter 2-4

new common 2-3

setting default 2-4

showing default 2-5

system

changing attributes 6-4

configuration 1-10

description 1-2

System Initiated Call Logging

see SICL

system log

analysis options 3-18

T

toolbar 3-7

translation

all events 2-28

description 3-2

field 4-3

filtering 2-12 & 2-17

frame 4-3

input file 2-15

input files 2-11

interpreting information 4-3

output file 2-12

overall binary event 4-3

overview 2-11 & 4-2

performing 2-11

simulation of automatic 4-4

typical frame 4-4

viewing results 3-24 & 4-3

with automatic analysis 4-2

U

user settings 3-28

V

view

analysis information 2-9 & 3-20 & 5-8

automatic analysis reports 2-10

configuration entries 3-34

knowledge rule sets 2-25

log files 3-27

rule sets 5-3

summary 3-23

summary report 2-12

translation results 2-11 & 3-24 & 4-3

W

watch flags 5-14

web interface

accessing 3-3

advanced options 3-33

analysis 3-2

configuration entries 3-34

description 3-2

disabling service 3-32

events 3-24

filtered events 3-35

filtering off 3-33

groups 3-9

help 3-30

log off 3-30

navigation 3-7

nodes 3-11

overview 1-4

problem reports 3-23

processing status 3-25

profile 6-7

register knowledge 5-6

summary 3-23

toolbar 3-7

translation 3-2

WEBES Processes 1-5





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