A report consists of a set of String and Value Pairs (SVP). A SVP can be short, for example:

Entity Type:
CPU

A SVP also can be extensive, such as the Full Description or Evidence SVPs, which can contain many lines of information (see Appendix A for an output example). A problem report resulting from event analysis always contains the following Strings, with Values describing the analysis results.

The Managed Entity designator provides service information regarding the system on which the problem was found. This includes the system host name (typically the computer name for networking purposes), type of computer system, and the error event identification. The error event identification information uses new common event header Event_ID_Prefix and Event_ID_Count components. The Event_ID_Prefix refers to an OS-specific identification for this event type. The Event_ID_Count indicates the number of this event type that occurred.

The Service Obligation designator provides information about the service provider and the state of the service contract.

The Brief Description designator provides a high level description of the event. This typically includes whether the error event is related to the CPU, the system (PCI or Storage, for example), or the environmental subsystem within this managed entity.

The Callout ID designator provides information about the analysis rule set. The last 12 characters can be used to determine the revision level of the current analysis rule set. All other characters within this designator are used for Compaq-specific reserved purposes.

The Severity designator provides the service relevance of the occurrence of the problem found. The current severity hierarchy is shown in Table 5-1.

Table 5-1 Problem Severity Levels 

Severity Level	Service Relevance	Comments
1	Critical	This level is not currently used due to system operation required for Compaq Analyze diagnosis.
2	Major	Fatal event that typically requires service if not already administered.
3	Minor	Non-Fatal or Redundant warning event that typically requires future service but system still operates normally.
4	Information	System service event such as enclosure PCI or Fan door is open and only requires system door closure.
5	Unknown	This level is not used currently.

The Reporting Node designator is the node from which the error was reported. It is synonymous with the Managed Entity host name when Compaq Analyze is used for system diagnosis for the system on which it is running. For future implementations, this may reflect a system server reporting about a client for which Compaq Analyze is performing diagnosis within an enterprise computing environment.

The full description designator provides detailed error information about the event. This can include the detected fault or error condition description, specific address or data bit where this fault or error occurred, and other service related information.

The Field Replaceable Units (FRU) List designator lists the most probable defective FRUs. This list indicates that qualified service needs to be administered to one or more of these FRUs. This information typically provides the FRU probability, manufacturer, system device type, system physical location, part number, serial number, and firmware revision level (if applicable to the FRU).

The Evidence designator provides the error event information that triggered the indictment. The evidence shown depends on the system that generated the error log and the registered rules. As a result the contents of the evidence field may vary.