Glossary

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z



A

ACHS Automatic Call Handling System. Within the service provider's customer service center, ACHS accepts incoming event analysis messages that were initiated by SICL. analysis The process of interpreting events from a binary event log and generating problem reports that describe any problems and possible corrective actions. There are two modes of analysis supported by Compaq Analyze, automatic and manual. attribute A component of a service. Some attributes can be configured by the user to modify how Compaq Analyze services operate. Automated Call Handling Service See ACHS. automatic One of the analysis modes supported by Compaq Analyze. In automatic mode, Compaq Analyze monitors the binary system event log, analyzes events, and generates reports without user intervention.

B

binary event log A log file containing system data saved in binary format. Binary error logs are processed by Compaq Analyze and the results of this analysis are presented in problem reports. Bit To Text See BTT. BTT Bit to Text. The process used to translate the events contained in a binary log file and produce text output. See also, translation.

C

CCAT Compaq Crash Analysis Tool. CCAT is a remote operating system failure analysis tool and is a WEBES component. CEH Common Event Header. The header format used for binary event logs on supported products. See the Compaq Analyze Release Notes for a list of the supported products. CLI Command Line Interface. The Compaq Analyze interface that uses the command prompt to interact with the system. The CLI processes commands entered at the command prompt and returns information and results as text, either to the terminal window or to designated output file(s). Command Line Interface See CLI. common attributes Standard configuration settings available for all Compaq Analyze services. Common Event Header See CEH. Compaq Analyze Compaq Analyze is a remote system event monitoring tool and is a WEBES component. Compaq Crash Analysis Tool See CCAT. Compaq Remote Support Service See CRSS. CRSS Compaq Remote Support Service. CRSS is the next generation of SICL and is capable of operating effectively in a distributed environment.

D

DeCOR The rules-based analysis engine used by DECevent, Compaq Analyze, and CCAT. Compaq Analyze uses DeCOR to apply rules to binary events and produce analysis results. Different rules are supplied with DECevent and CCAT. DESTA Distributed Enterprise Service Tools Architecture. DESTA is Compaq's high-availability system fault management architecture. DHCP Dynamic Host Configuration Protocol. DHCP is a protocol for automatic TCP/IP configuration that provides dynamic and static address allocation and management. Director The WEBES component responsible for managing a machine and communicating with other machines. Distributed Enterprise Service Tools Architecture See DESTA. DSNLink Automatic notification tool that sends the results of analysis to your service provider. Dynamic Host Configuration Protocol See DHCP.

E

event System data written to the binary event log. extended attributes Configuration settings unique to a single Compaq Analyze service.

F

field Component of a frame containing a label and its corresponding value. Field Replaceable Unit See FRU. frame Part of an event consisting of one or more translated fields of information. FRU Field Replaceable Unit. A hardware component installed on a system.

G

global attribute An attribute that affects all the Compaq Analyze interfaces. group Multiple nodes associated in the navigation frame of the web interface.

H

HTML Hypertext Markup Language. The tagging language used to format and display information on the web. Hypertext Markup Language See HTML.

I

instance file A file used by Compaq Analyze to store analysis data including, the paths and filenames of the KRS files to be used for analysis, the input entry classes, the intermediate data such as complex storage classes, and the analysis results.

J

Java Platform-independent, object-oriented programming language.

K

Knowledge Rule Set See KRS. KRS Knowledge Rule Set. Files that define what conditions must be met in order to trigger automatic analysis. Also known as rules or rule sets.

L

log file Either a binary file containing system events or a text file containing error and informational messages written by WEBES processes.

M

manual One of the modes of operation supported by Compaq Analyze. In manual mode, the binary log files and events to be analyzed must be specified by the user.

N

node A remote system accessed through its Director. notification Procedure for relaying analysis information to the interested parties. Compaq Analyze supports automatic notification via e-mail, SICL, or CRSS.

P

problem report The output generated by analysis. Reports contain information about errors and suggested corrective actions. profile Configuration information that is associated with a log on name. The profile contains information about Director settings and navigation frame appearance that can be propagated to future sessions.

Q

QSAP Qualified Service Access Point. The QSAP acts as a gateway for CRSS managed servers to connect with the outside world. Qualified Service Access Point See QSAP.

R

RCM Revision and Configuration Management. RCM is a remote system configuration tool and is a WEBES component. register The process of installing or activating a knowledge rule set. Revision and Configuration Management See RCM. rule and rule set See KRS.

S

service A component responsible for providing a Compaq Analyze function. service obligation An agreement with Compaq for the use of the WEBES tools. The service obligation defines the terms of your support agreement with Compaq. SICL System Initiated Call Logging. SICL refers to the concept of automatically sending fault and failure messages to the service provider's customer service center. The messages are then received by ACHS, analyzed, and acted upon as appropriate. Simple Mail Transfer Protocol See SMTP. SMTP Simple Mail Transfer Protocol. SMTP is a TCP/IP protocol governing e-mail transmission and reception. String and Value Pairs See SVP. SVP String and Value Pairs. The format used to present information in generated reports. The string describes the type of information presented and the value indicates the system specific information. system configuration The software settings for Compaq Analyze. The system configuration can be changed using any of the interfaces. System Initiated Call Logging See SICL.

T

TCP/IP Transmission Control Protocol/Internet Protocol. TCP/IP provides communication between computers across interconnected networks, even when the computers have different hardware architectures and operating systems. translation The process of converting binary event logs into readable output. See also BTT. Transmission Control Protocol/Internet Protocol See TCP/IP.

U

UniCensus The Tru64 UNIX version of RCM. unregister The process of removing or deactivating a knowledge rule set.

W

WBEM Web-Based Enterprise Management. WBEM is distributed, web-based system management. WCC WEBES Common Components. The WCC are the portions of WEBES that allow the tool suite to function as an integrated installation. The WCC are separate from the individual tools in the WEBES suite (Compaq Analyze, CCAT, and RCM) and are transparent to the user. Web-Based Enterprise Management See WBEM. Web-Based Enterprise Service See WEBES. WEBES Web-Based Enterprise Service. WEBES is an integrated set of web-enabled service tools that include: Compaq Analyze, Compaq Crash Analysis Tool (CCAT), and Revision Configuration Manager (RCM). See also DESTA, WBEM. WEBES Common Components See WCC. web interface The Compaq Analyze interface accessed through a web browser. The web interface uses graphical displays to present information and relies on a combination of mouse and keyboard actions to interact with the system.